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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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June 26, 2019

Work on my engine. Jenna was very friendly and extremely informative of what service was completed on my vehicle. I really enjoyed how she took a little extra time to go More

by jbales0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 25, 2019

Service was timely and Matt, service rep, kept us informed, answered any questions and went over items on our inspection. Would definitely recommend this dea More

by HCarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
June 25, 2019

Quick and Courteous Great experience. Jenna was very helpful, and she listened to all of my concerns. The waiting room was pleasant, and I was able to use the free wifi w More

by UTK_poet9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 23, 2019

Oil change Everyone was friendly. The service was fast. They went above and beyond to make sure anyone waiting was comfortable. They didn’t just tell me somethin More

by jm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 23, 2019

Great service. I was kept informed the entire time. I've always had great service at Kia. Today was no exception to the rule. I was kept informed as to suggested repairs for today and items for future r More

by HYRNS.CARLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
June 22, 2019

Great experience Rusty Wallace Kia handled the body work for my car in and very professional manner! The work was done quickly and is excellent. Very pleased! More

by ALMONDMILK46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo, Jenna Mayes
June 22, 2019

Recall service We were treated very well comfortable lounge offered beverages while we wait staff very professional and keep us informed about the progress of our se More

by Steve7952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fisher, Chris Palumbo, Jenna Mayes
June 22, 2019

Very helpful and professional Scheduled an appointment to have a key made and key fob programmed. There had been a recall on the car they took care of it! Highly recommend Rusty W More

by TSKINNERLONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Gibbs
June 21, 2019

Only place I go for Service on my vehicle My KIA Soul was purchased at this Dealership. I've never been disappointed with my service maintenance. No reason to go elsewhere! These guys are s More

by Teresa1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
June 21, 2019

Good car, good service My experience with the KIA (runs well, no breakdowns) and excellent service at Rusty Wallace has brought me back over the years. This is my second KI More

by Marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked with Chris in Service
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