Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
Work on my engine. Jenna was very friendly and extremely informative of what service was completed on my vehicle. I really enjoyed how she took a little extra time to go Jenna was very friendly and extremely informative of what service was completed on my vehicle. I really enjoyed how she took a little extra time to go everything when I picked up my vehicle yesterday. More
Service was timely and Matt, service rep, kept us informed, answered any questions and went over items on our inspection. Would definitely recommend this dea was timely and Matt, service rep, kept us informed, answered any questions and went over items on our inspection. Would definitely recommend this dealership for sales and service. More
Quick and Courteous Great experience. Jenna was very helpful, and she listened to all of my concerns. The waiting room was pleasant, and I was able to use the free wifi w Great experience. Jenna was very helpful, and she listened to all of my concerns. The waiting room was pleasant, and I was able to use the free wifi while my car was being serviced. I left very satisfied with the service as well as a free car wash. More
Oil change Everyone was friendly. The service was fast. They went above and beyond to make sure anyone waiting was comfortable. They didn’t just tell me somethin Everyone was friendly. The service was fast. They went above and beyond to make sure anyone waiting was comfortable. They didn’t just tell me something needed to be changed, they showed me what it was and explained why it needed to be changed. More
Great service. I was kept informed the entire time. I've always had great service at Kia. Today was no exception to the rule. I was kept informed as to suggested repairs for today and items for future r I've always had great service at Kia. Today was no exception to the rule. I was kept informed as to suggested repairs for today and items for future repairs. More
Great experience Rusty Wallace Kia handled the body work for my car in and very professional manner! The work was done quickly and is excellent. Very pleased! Rusty Wallace Kia handled the body work for my car in and very professional manner! The work was done quickly and is excellent. Very pleased! More
Recall service We were treated very well comfortable lounge offered beverages while we wait staff very professional and keep us informed about the progress of our se We were treated very well comfortable lounge offered beverages while we wait staff very professional and keep us informed about the progress of our service very pleased with our visit More
Very helpful and professional Scheduled an appointment to have a key made and key fob programmed. There had been a recall on the car they took care of it! Highly recommend Rusty W Scheduled an appointment to have a key made and key fob programmed. There had been a recall on the car they took care of it! Highly recommend Rusty Wallace Kia Alcoa. More
Only place I go for Service on my vehicle My KIA Soul was purchased at this Dealership. I've never been disappointed with my service maintenance. No reason to go elsewhere! These guys are s My KIA Soul was purchased at this Dealership. I've never been disappointed with my service maintenance. No reason to go elsewhere! These guys are so professional, thorough and HONEST. More
Good car, good service My experience with the KIA (runs well, no breakdowns) and excellent service at Rusty Wallace has brought me back over the years. This is my second KI My experience with the KIA (runs well, no breakdowns) and excellent service at Rusty Wallace has brought me back over the years. This is my second KIA bought and serviced here, and there will probably eventually be a third. More