Rusty Wallace Kia Alcoa - Service Center

Great service for recall, oil change, and alignment! I was so impressed by the friendliness and information that the staff provided me. The work was done in less time than the staff even predicted too! A I was so impressed by the friendliness and information that the staff provided me. The work was done in less time than the staff even predicted too! As a young female, my knowledge about cars is rather low, but the staff made it easy and quick to understand. I would highly recommend here! More

Was not pleased at all. I was badly disappointed with this service visit.My appointment was at 3:30pm.i arrived at 3:20pm. For a oil change and tire rotation I was there till I was badly disappointed with this service visit.My appointment was at 3:30pm.i arrived at 3:20pm. For a oil change and tire rotation I was there till 5:40 pm. Was not informed about my vehicle not once was offered courtesy transportation. This is no way to do customer service. More

Fast,Friendley I enjoy coming in for my oil change.I have always have a smiling face from everyone.I would recommend Kia to everyone.keep up the great work. I enjoy coming in for my oil change.I have always have a smiling face from everyone.I would recommend Kia to everyone.keep up the great work. More

Went in for a brake repair I was having a "shaking on braking" issue...they told me it was a bad brake caliper. Fixed it under warranty, plus went the extra mile to machine the I was having a "shaking on braking" issue...they told me it was a bad brake caliper. Fixed it under warranty, plus went the extra mile to machine the rotors. All without hassle or question...just took care of it! Awesome... More

Good job Made appointment to have oil changed Service agent was very friendly and helpful Offered snacks and coffee or sodas Car was washed service agent Made appointment to have oil changed Service agent was very friendly and helpful Offered snacks and coffee or sodas Car was washed service agent walked me out to my car Very helpful More

Great job The girl that wAited on me was very nice and knowledgeable and professional. I trust the oil and tires were taken care of appropriately as the wait wa The girl that wAited on me was very nice and knowledgeable and professional. I trust the oil and tires were taken care of appropriately as the wait was rather long. BTW ur chairs n the waiting room are gross. More

Fast, friendly service. Tyler Kitts was very patient with me. He was able to answer all my questions. Brian Kitts was able to finalize my purchase in less time than I have ev Tyler Kitts was very patient with me. He was able to answer all my questions. Brian Kitts was able to finalize my purchase in less time than I have ever bought a car. When, I brought my new car in for the sensor they ordered, service was fast and friendly. Even got a free refrigerated coke! More

Service Visit Duane Gibbs was our Advisor! He was excellent! He kept us informed! He was there as soon as our car was done, he explained everything and walked us to Duane Gibbs was our Advisor! He was excellent! He kept us informed! He was there as soon as our car was done, he explained everything and walked us to our car!!!! Great job Duane!!!! More

Good customer service They were very helpful and friendly with me. They had good on getting my car done in a timely manner. I would recommend them to anyone They were very helpful and friendly with me. They had good on getting my car done in a timely manner. I would recommend them to anyone More

Always a pleasant experience..And get in and out quickly Service is always great. Staff is professional yet friendly. Waiting area is clean. I feel they do a good job and I trust their opinion on what needs Service is always great. Staff is professional yet friendly. Waiting area is clean. I feel they do a good job and I trust their opinion on what needs to b done More