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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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June 09, 2019

Excellent as alwayes Chris and Jenna helped me out in a pinch!! Got my vehicle taken care of quickly and kept you family safety at the forefront thank you More

by Lisa68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo, Jenna Mayes
June 08, 2019

The nicest dealership! I have been so pleased with all of my dealings at Rusty Wallace Kia on Alcoa Hwy. The service department is outstanding in customer care. They go abov More

by PNCLAIBORNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember technician's name, but he was great., Chris Palumbo
June 08, 2019

Good accurate service I used their site to set up the service date & time which worked well. The service was done as I instructed. Nice folks to work with. More

by 1jag2minis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Gibbs
June 06, 2019

Very friendly Very good work and do a great job, friendly, courteous, excellent job good waiting area. Cold drinks,hot coffee,just all around good service Thanks More

by SRBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
June 05, 2019

Best service anywhere Always an enjoyable experience at Rusty Wallace Kia. Friendly service and always willing to answer any questions about the service. Highly recommend t More

by hair48cj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
June 05, 2019

Courteous They took care of my issue and after some research, they found that it was covered by warranty. No out of pocket expense for me!! More

by Julie Crateau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher, Chris Palumbo, Jenna Mayes
June 05, 2019

Jenna was excellent Service department was excellent and thanks to Jenna for always going the extra mile to ensure everything was explained to me about my service for my More

by Huck58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
June 05, 2019

excellent service! Service appointment made online, oil change and filter, tire rotation. Work completed on time as promised. Jenna, excellent customer service. Looking More

by Jerry Van Hoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 05, 2019

Great Service Great service. Dealership did everything requested. The service writer was polite and professional. I was in a hurry and they did their best to accom More

by ROBERTDEAN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
June 03, 2019

Excellent 👍 The Service was excellent. It was done in a timely manner. And they even washed my car after repairs. Friendly people. Provided drinks and snacks also More

by JETSKILADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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