Rusty Wallace Kia Alcoa - Service Center

Fantastic They were very quick and took excellant care of us . We were there for an oils change and they were prompt and answered all our questions and reviewed They were very quick and took excellant care of us . We were there for an oils change and they were prompt and answered all our questions and reviewed all our paperwork with us More

No communications had to call for updates and that didn't te When we took out car in the automatically started trying to put high prices parts on it not listening to what we were saying would call and give updat When we took out car in the automatically started trying to put high prices parts on it not listening to what we were saying would call and give updates spent 3 days on them when I shoulda too it to a mechanic More

excellent service dept We were very pleased with our service advisor. He took excellent care of our requests please checked to see if there were any recalls on the vehicle. We were very pleased with our service advisor. He took excellent care of our requests please checked to see if there were any recalls on the vehicle. There was a recall so he addressed that as well as getting a key gone without an appointment. He also kept us advised of the status. More

Quick, efficient and friendly. Explained everything clearly along with expected cost. Time for service was less than expected. Detailed what future work might be required and the p Explained everything clearly along with expected cost. Time for service was less than expected. Detailed what future work might be required and the priority for each. More

Great as usual! Starting with the very beginning of my appointment. The service tech was friendly and informative on what he was going to do and answered my questions Starting with the very beginning of my appointment. The service tech was friendly and informative on what he was going to do and answered my questions. The area where I waited was clean. The wait wasn't long at all. Thank you "Kia." More

service always so friendly and helpful! i’ll never go anywhere else for my service in my vehicle. best customer service hands down! i always leave happy. alth always so friendly and helpful! i’ll never go anywhere else for my service in my vehicle. best customer service hands down! i always leave happy. although i don’t remember the guys name the card attached to my keys said lance mays!! awesome person to work with More

Fast courteous Reserved a vehicle at my request and was fast and friendly. Was easy check in and out. No wait even on. A busy day for them Reserved a vehicle at my request and was fast and friendly. Was easy check in and out. No wait even on. A busy day for them More

Recall on Soul Very quick and efficient service. I will return there when I need service. Just bought my Soul recently and had never been to your service center. Nic Very quick and efficient service. I will return there when I need service. Just bought my Soul recently and had never been to your service center. Nice waiting area also. More

Flat tire I picked up a screw on the way to work and stopped by to get it fixed. Unable to patch because of the location, but a new tire was installed and I wa I picked up a screw on the way to work and stopped by to get it fixed. Unable to patch because of the location, but a new tire was installed and I was out the door in a couple hours. Decent time for not being able to schedule an appointment. More

Car repair We were extremely happy with the service and the time involved for the repair. The car was taken in the shop by the appointment time and finished in a We were extremely happy with the service and the time involved for the repair. The car was taken in the shop by the appointment time and finished in a reasonable amount of time. . Thanks to all! More