Back

Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

Sort by
May 03, 2019

Oil change ,tire rotation Kia service center had my loaner car ready when I arrived. Picked my car up the next evening with my oil changed and tires rotated. Had a mix up on th More

by WebbKristie77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fisher, Jenna Mayes
May 03, 2019

The Service and Staff were excellent I was having recalls checked ..they checked all the recalls and ordered the necessary parts..they were fast an efficient More

by Kia123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
May 03, 2019

Excellent service They did a great job Jenna Andrea and Chis and Matt Really appreciate the great service Have dealt with Chris andMatta lot really like both he is a go More

by Fred Bowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher, Chris Palumbo, Jenna Mayes
May 03, 2019

On the road again! Awesome employees! I really like the way I am treated just like an old friend! And my car was ready sooner than anticipated! I recommend a pay raise More

by avavance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
May 03, 2019

Awesome Service! We always choose Rusty Wallace Kia Alcoa for our service needs. We have a Kia Sorento, GMC Yukon and a Toyota 4runner that we take there for all of ou More

by Kia fan 4 life!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
May 03, 2019

Happy Service was great Jenna was very helpful. Thanks also to the guyes who worked so hard under the hood. Appreciate all your hard work. Kia should be pr More

by Angele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
May 03, 2019

Service Department They are fast,friendly and clean. I would recommend them to all my friends and family. All the Kia dealerships I have been in touch with are top notch More

by VALGEM424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LANCE MAYS9, Matt Fisher, Chris Palumbo, Jenna Mayes
April 29, 2019

This review does not need a title. Easy to make an appointment. Had my loaner ready when I got there. Called me to let me know what needed to be done including the price. Had the car More

by RLCSYNTH1_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fisher, Chris Palumbo
April 28, 2019

Good Service We went in for an oil change and were in and out much quicker than anticipated! I would definitely use this dealer again and would recommend them to m More

by BENJAMIN.BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher, Chris Palumbo, Jenna Mayes
April 27, 2019

Fast and efficient, kind and pleasant Always treated great at the service center and the wait time is always very reasonable. I'm very satisfied with out two Kia sportage's we purchased More

by Marvel clan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
...
376
...