Rusty Wallace Kia Alcoa - Service Center

Courteous We had a mix up in price when we first got there, they surched for a answer , came back and told us no charge for the service today. thanks. We had a mix up in price when we first got there, they surched for a answer , came back and told us no charge for the service today. thanks. More

Outstanding Service! The team was very helpful and informative! Their care and concern was truly genuine! I know I can bring my Sorento in and trust that I will leave in a The team was very helpful and informative! Their care and concern was truly genuine! I know I can bring my Sorento in and trust that I will leave in a safe vehicle. More

Awesom They are amazing and friendly I would recommend them to anybody that has a Kia Nd needs their car fixed cause they are so professional They are amazing and friendly I would recommend them to anybody that has a Kia Nd needs their car fixed cause they are so professional More

Super GREAT! Great and fast and friendly first experience. I’ll definitely be going back. Everyone was so helpful in getting my issue with my car fixed. Great staf Great and fast and friendly first experience. I’ll definitely be going back. Everyone was so helpful in getting my issue with my car fixed. Great staff overall. Thanks again More

Best experience I’ve ever had I was in for service on my Kia and the wait was very short! Oil change and tire rotation took just a little over an hour so I was pleased with the wai I was in for service on my Kia and the wait was very short! Oil change and tire rotation took just a little over an hour so I was pleased with the wait time and the quality of service! More

Taking care of my car I knew going in the cost for the timing belt. But I feel the cost of the brakes to be a bit high. If I knew where Midas was, I would had waited on the I knew going in the cost for the timing belt. But I feel the cost of the brakes to be a bit high. If I knew where Midas was, I would had waited on the brakes. More

Friendly and efficient! Lance did a great job explaining the details of my service to me. He let me know what service was needed and contacted me before any work was done. He Lance did a great job explaining the details of my service to me. He let me know what service was needed and contacted me before any work was done. He was friendly and knowledgeable. I had a great experience. I have never had a bad experience. My only problem with using Kia for my service is the difficulty pulling out onto Alcoa Highway. It would be so awesome if there were a light there. Thanks for the great service! More

Super great My experience was one of the better ones I have had. LANCE M kept me informed of what was going on with my car.I needed filters Lance let me know befo My experience was one of the better ones I have had. LANCE M kept me informed of what was going on with my car.I needed filters Lance let me know before going ahead and put them on and I really liked that a lot. He was just so great and a very polite person. Need more like him. More

Friendly and Great service The personnel at Rusty Wallace continuously treat me with respect and kindness. They always address the issues I come in with and are cognizant of my The personnel at Rusty Wallace continuously treat me with respect and kindness. They always address the issues I come in with and are cognizant of my desire to keep the prices reasonable. They are efficient in the work they do, and I have never had a problem with any service there. More

Awesome service! Everyone is very nice. They are very welcoming. The service was GREAT. They get you in & out. I would recommend Rusty Wallace to anyone. If there was Everyone is very nice. They are very welcoming. The service was GREAT. They get you in & out. I would recommend Rusty Wallace to anyone. If there was an option for a ten star rating I'd give it to them! More