Rusty Wallace Kia Alcoa - Service Center

Recall at Rusty Wallace Alcoa Hwy I scheduled my service for a recall issue, the lady who made the call was very pleasant . When I arrived at the dealership I was 2 minutes late for my I scheduled my service for a recall issue, the lady who made the call was very pleasant . When I arrived at the dealership I was 2 minutes late for my appointment and it was a busy rainy day. The gentlemen who took care of me was awesome, very professional and very pleasant and helpful. He communicated very well and was very honest with me on time frames for my issue. Great employee. More

Awesome Everything was great. Jenna was professional and kind. She showed appropriate knowledge of my car and helped me make the right service package. All ar Everything was great. Jenna was professional and kind. She showed appropriate knowledge of my car and helped me make the right service package. All around great service. More

Excellent customer service I always appreciate the guys at the service counter. They are so pleasant and helpful with my car needs. They always make sure the car maintenance is I always appreciate the guys at the service counter. They are so pleasant and helpful with my car needs. They always make sure the car maintenance is up to date More

Oil change Rusty Wallace does a great job. They are very friendly. They keep you informed as they work on your. Vehicle. They also have a nice place to wait. Rusty Wallace does a great job. They are very friendly. They keep you informed as they work on your. Vehicle. They also have a nice place to wait. More

Great service Everybody there was friendly and explain to me what they were going to do not a lot of wait time great place to have your car serviced Everybody there was friendly and explain to me what they were going to do not a lot of wait time great place to have your car serviced More

Great job Rusty Wallace Kia is a very professional dealership and they do a great job so you have no worries here and the service department is one of the best Rusty Wallace Kia is a very professional dealership and they do a great job so you have no worries here and the service department is one of the best More

Top notch service I absolutely love the service I receive at Alcoa Kia, the personal is all so wonderful and make you feel like family .great service totally recommend. I absolutely love the service I receive at Alcoa Kia, the personal is all so wonderful and make you feel like family .great service totally recommend. More

Routine maintenance and safety enhancement They were great to schedule to my convenience especially because I had to change the time st the last minute due to doctor appointment. Very accommoda They were great to schedule to my convenience especially because I had to change the time st the last minute due to doctor appointment. Very accommodating. More

Very good. Customer service very courteous and prompt. Great service and very prompt.Service done very quickly. Maybe a car wash and vacuum would add to things if not raining. Overall a very good rating. Great service and very prompt.Service done very quickly. Maybe a car wash and vacuum would add to things if not raining. Overall a very good rating. More

Early morning appointment Chris was very nice and friendly. He offered us coffee and drinks. He took care of me and got my car washed at 8:30. Chris was very nice and friendly. He offered us coffee and drinks. He took care of me and got my car washed at 8:30. More