Rusty Wallace Kia Alcoa - Service Center

Excellent customer service! Whether I have a standard maintenance appointment, or a larger scale service need- this service department goes above and beyond . They are fantastic Whether I have a standard maintenance appointment, or a larger scale service need- this service department goes above and beyond . They are fantastic and I highly recommend them. I am always confident in their work and continue to be impressed by their customer service. More

Excellent I was very happy with my service visit. It was quick and I was kept informed. They even washed my car. I didn't have to wait long. I was very happy with my service visit. It was quick and I was kept informed. They even washed my car. I didn't have to wait long. More

15000 mile maintenance Staff was very friendly and helpful. Having some snacks and drinks available was very nice. Seating area was comfortable and enjoyed having the free Staff was very friendly and helpful. Having some snacks and drinks available was very nice. Seating area was comfortable and enjoyed having the free Wifi and TV available. Like that they wash the car but wished they would detail the inside as well. More

Good experience comfortable waiting area staff very friendly Good experience overall friendly staff excellent service lounge was nice and refreshments were good service people keep us advised when our car wold b Good experience overall friendly staff excellent service lounge was nice and refreshments were good service people keep us advised when our car wold be ready thanks More

Great and friendly service. The service was great and the staff was super nice and professional. However, I do have a suspension that a few jolly ranchers were missing out of my The service was great and the staff was super nice and professional. However, I do have a suspension that a few jolly ranchers were missing out of my center console. I don't mind sharing my candy, but next time please ask. I don't mind at all sharing it with them. More

Oil change Done quickly despite it being very busy and explained certain things that need attention on the next visit,would love to have more discount oil change Done quickly despite it being very busy and explained certain things that need attention on the next visit,would love to have more discount oil change coupons sent to us,thank you More

Great Prompt, efficient, friendly. Service staff provided me all the information I was needing and kept me informed of my vehicle’s current and future needs Prompt, efficient, friendly. Service staff provided me all the information I was needing and kept me informed of my vehicle’s current and future needs. More

Outstanding service The service team went above and beyond to ensure I was taken care of. Everyone was extremely kind and helpful. I could not recommend this service cent The service team went above and beyond to ensure I was taken care of. Everyone was extremely kind and helpful. I could not recommend this service center enough. More

Great professional service The service was completed when promised. Staff very professional and friendly. Free amenities included wifi, coffee, drinks, snacks and waiting area The service was completed when promised. Staff very professional and friendly. Free amenities included wifi, coffee, drinks, snacks and waiting area with television and seating. More