Rusty Wallace Kia Alcoa - Service Center

Good experience I thought I was going in to simply get nitrogen added to a low tire. However, they discovered a nail, so they patched it and then filled it with nitro I thought I was going in to simply get nitrogen added to a low tire. However, they discovered a nail, so they patched it and then filled it with nitrogen. More

Fast efficient service Although there were no appointments available, I was told that I could still bring my car in and wait on service. I expected a long wait, but I was Although there were no appointments available, I was told that I could still bring my car in and wait on service. I expected a long wait, but I was out well in time to stop for breakfast. Very efficient and thorough. More

Exhaust assembly replacement I had a heat shield coming loose on my exhaust and the service department did a great job of special ordering the assembly, getting me set up with a c I had a heat shield coming loose on my exhaust and the service department did a great job of special ordering the assembly, getting me set up with a convenient appointment time, and providing me with a loaner vehicle so I wasn’t stuck in a waiting room all day. More

Nice helpful folks How do you rate an oil change the people are really nice it took about an hour and a half the price of the oil change was fair I really didn't have a How do you rate an oil change the people are really nice it took about an hour and a half the price of the oil change was fair I really didn't have a problem with anything it was a comfortable to wait just a little too long More

Good service They were very helpful and knowledgeable and efficient I went in for a Knox switch recall and they took me right in and got me out very quickly good f They were very helpful and knowledgeable and efficient I went in for a Knox switch recall and they took me right in and got me out very quickly good fast service More

maintenance wonderful customer service, explained everything done to my car in great detail. always helps me out in any way possible to make sure i leave happy, i wonderful customer service, explained everything done to my car in great detail. always helps me out in any way possible to make sure i leave happy, i’m not sure of the ladies name, i forgot it, but i know she told me. she was extremely kind. she mentioned that she was fairly new and did an amazing job! :) More

Great people I took my car and they did an amazing job every time I go in there always nice and very fast. They ask how you are there very caring if your car is go I took my car and they did an amazing job every time I go in there always nice and very fast. They ask how you are there very caring if your car is going to take a while they even offer a loaner car. Could not ask for a better place to have to take my car. More

Always get great, friendly service, they are good in all se They desire it, looking for service and care of my vehicle, hoping I will continue to get good service from my first Kia . Get great gas mileage, it They desire it, looking for service and care of my vehicle, hoping I will continue to get good service from my first Kia . Get great gas mileage, it's fits my families needs. More

Super fast and customer friendly Jenna was great I even asked her to see if they could clean my inside windshield They did. Jenna was very attentive and was willing to answer any ques Jenna was great I even asked her to see if they could clean my inside windshield They did. Jenna was very attentive and was willing to answer any questions that I had. More

Alcoa TN They were very professional. They did all I requested and took care of two recalls we had on the vehicle. They also rotates tires and evenes out air p They were very professional. They did all I requested and took care of two recalls we had on the vehicle. They also rotates tires and evenes out air pressure. Jenna waited around after hrs while I was working with the sales Dept. More