Rusty Wallace Kia Alcoa - Service Center

Very helpful. Great friendly people working there. The service department was very friendly and most helpful. It was s great experience. Matt went out of his way to help me. He fit me into the sched The service department was very friendly and most helpful. It was s great experience. Matt went out of his way to help me. He fit me into the schedule, got me a loaner car and completed my service right on time. More

My experience was excellent My service was excellent I was in and out within 5min. of when my service advisor said and she went out of her way to get answers to all questions I h My service was excellent I was in and out within 5min. of when my service advisor said and she went out of her way to get answers to all questions I had. More

Very helpful to me. MY car would not start, and you people were so helpful. My husband passed away and this is the first time I've has to do this on my own. So everyone MY car would not start, and you people were so helpful. My husband passed away and this is the first time I've has to do this on my own. So everyone was very kind to me. More

Great Service Never disappointed with the service I receive from Rusty Wallace KIA. Jenna was very nice and helpful. I always get my oil changed at this location. Never disappointed with the service I receive from Rusty Wallace KIA. Jenna was very nice and helpful. I always get my oil changed at this location. More

Service Department Outstanding employees. This service department is the best I have ever dealt with. And that's over about 53 years of dealing with service departmen Outstanding employees. This service department is the best I have ever dealt with. And that's over about 53 years of dealing with service departments. More

Great They took care of my oil change like I asked. I couldnt afford everything that I needed so Jenna explained what my priorities would be to take care of They took care of my oil change like I asked. I couldnt afford everything that I needed so Jenna explained what my priorities would be to take care of first. More

Oil change Went in for an oil change & running light replacement & they accidentally forgot the running light so they replaced it at their cost with no issues or Went in for an oil change & running light replacement & they accidentally forgot the running light so they replaced it at their cost with no issues or questioning. More

Enjoyable experience The staff is courteous & efficient. Waiting area is very nice. The mechanic work is always good. Overall, the entire experience was very pleasant and The staff is courteous & efficient. Waiting area is very nice. The mechanic work is always good. Overall, the entire experience was very pleasant and quick. More

GREAT PEOPLE!!!! Great people and place to work with you!!! Always friendly staff!!! Just give them a call and they will take care of you! They have a GREAT STAFF!!! Great people and place to work with you!!! Always friendly staff!!! Just give them a call and they will take care of you! They have a GREAT STAFF!!!! More

Great Service people. I always have a great service experince with Rusty Wallace Kia in Alcoa. I usually work with Matt Fisher, but I had Jenna Mayes this time and she did I always have a great service experince with Rusty Wallace Kia in Alcoa. I usually work with Matt Fisher, but I had Jenna Mayes this time and she did a great job. More