Rusty Wallace Kia Alcoa - Service Center

So pleased! I couldn't find my insurance card for the paper work to drive the loaner. The young man and women took time to call and get the information for me. Th I couldn't find my insurance card for the paper work to drive the loaner. The young man and women took time to call and get the information for me. They went above and beyond had my vehicle all done cleaned up and ready for me in no time. More

Kia optima recall The service dept was great. They had to keep my car for a couple weeks but they fixed it and it's running great. They were all friendly and courteous The service dept was great. They had to keep my car for a couple weeks but they fixed it and it's running great. They were all friendly and courteous More

Great experience I had a great experience at Rusty Wallace when I took my car for regular maintenance,oil change,etc. everyone was very nice and helpful. Ready to ans I had a great experience at Rusty Wallace when I took my car for regular maintenance,oil change,etc. everyone was very nice and helpful. Ready to answer any question I had. Worthwhile Will recommend to everyone More

Respectful & professional I’ve been doing business with Kia for two years and had purchased two vehicles from them and never had any problems what’s so ever with the staff. The I’ve been doing business with Kia for two years and had purchased two vehicles from them and never had any problems what’s so ever with the staff. They’re helpful, respectful, and very professional. The sales team works hard and they go beyond measures to make sure you get what you want and make it easy as possible for you to get into a vehicle that’s right for you. The service department goes beyond great lengths to fix the problem and they are very professional and respectful towards their clients they get you back on the road fast and safely. Thanks Rusty Walllace Kia keep up the great work!!! More

New wiper blades We needed new wiper blades and our air pressure light was on. They put on the new blades, checked the air pressure in all tires and even washed it. Lo We needed new wiper blades and our air pressure light was on. They put on the new blades, checked the air pressure in all tires and even washed it. Love my 2017 KIA Sorento. More

In and out in an hour and my car was washed! Everyone was very friendly. My appointment was at 1:00 in Service provided excellent customer service. There isn’t anything else I feel like I need to Everyone was very friendly. My appointment was at 1:00 in Service provided excellent customer service. There isn’t anything else I feel like I need to say More

Awesome They were very prompt and jenna was very sweet and helpful. I will most definatly come back for service needs and refer people also thank you They were very prompt and jenna was very sweet and helpful. I will most definatly come back for service needs and refer people also thank you More

Courteous and professional I found the service department very organized, efficient, professional and courteous. I usually walk around the lot looking at the cars when I come I found the service department very organized, efficient, professional and courteous. I usually walk around the lot looking at the cars when I come for service but since it was a very cold day stayed inside and found available seating lacking. More

Tire pressure Every time I go to this dealership they are always professional and very helpful. They always answer all my questions and willing to always help me n Every time I go to this dealership they are always professional and very helpful. They always answer all my questions and willing to always help me no matter how busy they are. More

Routine oil change I had a routine oil change that went well. There was a coupon that they used to lower the cost for me. The only complaint is how long it took. I had a I had a routine oil change that went well. There was a coupon that they used to lower the cost for me. The only complaint is how long it took. I had an appointment that was made almost 2 weeks ahead of time. However it still took over an hour before they were finished. This was definitely longer than I anticipated, especially having to entertain the kids while waiting. More