Rusty Wallace Kia Alcoa - Service Center

Proffesstionaly handled Very efficient and quick well done..situation was taken care of in a professional manner would definitely recommend the service department. To other Very efficient and quick well done..situation was taken care of in a professional manner would definitely recommend the service department. To other people friendly staff. More

Quick and efficient Came in to address some recalls on my vehicle. Had me out in half the time they estimated. Always get greeted and helped quickly. Would recommend to e Came in to address some recalls on my vehicle. Had me out in half the time they estimated. Always get greeted and helped quickly. Would recommend to everyone. More

Long wait, average service After arriving to the service department I was directed to the waiting room where there were no more seats therefore myself and my significant other h After arriving to the service department I was directed to the waiting room where there were no more seats therefore myself and my significant other had to stand for a little over 45 minutes unless a nice elder man said something to the employees and finally brought us chairs. Also, I got my windows tinted that day and the next day there was small bubbles in my windows, not sure if that’s part of the curing process but I would’ve loved more details on how to care for newly tinted windows. Lastly, I will return because this is where I bought my car and they know a Kia more than any other oil change service Shop. Just wish they were more clear on some things. More

Oil change/Tire rotation Convenient, efficient and friendly service with a smile. Always willing to go the extra mile to make sure I’m taken care of while waiting or if a loan Convenient, efficient and friendly service with a smile. Always willing to go the extra mile to make sure I’m taken care of while waiting or if a loaner vehicle is needed. More

Service Kia Alcoa did a great job like always ,I would go there all the time for my service , I would recommend people to buy kia and get service from the Alc Kia Alcoa did a great job like always ,I would go there all the time for my service , I would recommend people to buy kia and get service from the Alcoa location More

The atmosphere is great customer service is great and I love I love coming there for my service because I like interacting with the employees that you have and customer service is always great and I also recomme I love coming there for my service because I like interacting with the employees that you have and customer service is always great and I also recommend anyone to come and have service done there it is a great experience More

Convenant Resolved my issue said $35 for my oil change but when bought car was told $29.99 for first yr resolved for me and washed my car. Thanks Resolved my issue said $35 for my oil change but when bought car was told $29.99 for first yr resolved for me and washed my car. Thanks More

Auto service Great dealership very friendly and helpful staff I have purchased 2 cars from this dealership very easy to deal with very helpful when buying a vehicl Great dealership very friendly and helpful staff I have purchased 2 cars from this dealership very easy to deal with very helpful when buying a vehicle great service after the sale highly recommend these folks More

Good service The guys here are all very kind, and they do great work. The only thing I think could be better is communication when the vehicle is ready to go! The guys here are all very kind, and they do great work. The only thing I think could be better is communication when the vehicle is ready to go! More

Great customer service Very honest. Makes sure you understand any issues. Sometimes women get taken advantage of but not here. Do my research everytime before I go and they Very honest. Makes sure you understand any issues. Sometimes women get taken advantage of but not here. Do my research everytime before I go and they are always right on the money with pricing. Matt was great! More