Rusty Wallace Kia Alcoa - Service Center

Excellent service! The staff and technicians were very knowledgeable and courteous. They were able to diagnose my problem, order the parts and complete the work all in t The staff and technicians were very knowledgeable and courteous. They were able to diagnose my problem, order the parts and complete the work all in the same day! My car is running great now! More

Did work in the amount t of time I've never been to the dealership that they were not helpful. They are not pushy in trying to sell you a car. They let you look at your own pace. I hi I've never been to the dealership that they were not helpful. They are not pushy in trying to sell you a car. They let you look at your own pace. I highly recommend Rusty Wallace kia More

Scheduled appointment Very friendly and helpful staff. Facility very clean and organized. Did not have to wait long for service. The whole experience was very pleasant. Very friendly and helpful staff. Facility very clean and organized. Did not have to wait long for service. The whole experience was very pleasant. Will definitely return. More

Tire replacement & patch Very efficient and helpful - I had an issue with my tire In which they helped and fixed the problem in he most timely manner. Thankyou! Very efficient and helpful - I had an issue with my tire In which they helped and fixed the problem in he most timely manner. Thankyou! More

Everyone tried to be helpful and make me feel at home' Matt was very helpful in explaining what needed to be done and how he would take care of it. When the part came in I was notified and it was taken ca Matt was very helpful in explaining what needed to be done and how he would take care of it. When the part came in I was notified and it was taken care of. More

Convenient Everyone was friendly and the service was done and complete in a timely manner. It’s nice to be able to continue getting your vehicles serviced where Everyone was friendly and the service was done and complete in a timely manner. It’s nice to be able to continue getting your vehicles serviced where they were purchased! More

Service experience Always a pleasure at Rusty Wallace Kia. Short waiting time at arrival and short service time. Prices are reasonable and explained clearly. No high pre Always a pleasure at Rusty Wallace Kia. Short waiting time at arrival and short service time. Prices are reasonable and explained clearly. No high pressure sales tactics either. Friendly and professional, what a great combination! More

Friendly atmosphere They make you feel welcomed there. Try to get you in and out as soon as they can. They have snacks and refreshments while you wait. They make you feel welcomed there. Try to get you in and out as soon as they can. They have snacks and refreshments while you wait. More

Cannot get better.. These guys are great. They’ve always helped when I needed it, been very reasonable on cost, and are exceptional at servicing my 2016 Kia Soul!! The m These guys are great. They’ve always helped when I needed it, been very reasonable on cost, and are exceptional at servicing my 2016 Kia Soul!! The manager, Mr Brian Kitts, goes out of his way to work with and help his customers. I’m a repeat customer, so I can highly recommend this dealership. More

Quick and Amazing. Was rather lengthy replacement of some belts but was able to get out about an hour earlier than expected and get back on the road. Was rather lengthy replacement of some belts but was able to get out about an hour earlier than expected and get back on the road. More