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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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December 21, 2018

Fast and good service Great service friendly employees I would highly recommend rusty Wallace Kia to anyone. Good prices and deals. Great customer service experience and no More

by AWASHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
December 20, 2018

Excellent service and customer care Always have received excellent service on my vehicle. Been doing business with this dealership for years. They are top notch. Service rep, Matt Fisher More

by DALE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Chaffins, Matt Fisher
December 20, 2018

Satisfied and pleased. Service out standing and very helpful. I believe the young man who took care of my service was Chris, so nice and even went out of his way to bri More

by D1937GRIFFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
December 20, 2018

The best! I always receive amazing service. Prompt, correct, and so polite and friendly. I would recommend RW Kia Alcoa to anyone who appreciates good service. More

by vbyrge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nunley
December 19, 2018

personal very pleasant-attentive to my requests Customer oriented, attention to detail, very approachable, easy to work with. Courteous, kept me updated on the progress of the service. Let me know More

by dianarongstad62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Chaffins
December 19, 2018

1st 5000 mile service My 1st visit. Chris was super nice & they were quick to get my oil changed & tires rotated. It was raining & he still had it washed. Would be nice More

by MCMULLING66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service dept
December 19, 2018

Warranty work The service writer ( Christopher Nunley ) has made the best out of a bad situation for us so far. He has been very nice plus keeping us updated and ex More

by Hotrod
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Nunley
December 19, 2018

recall check Staff is always very courteous. They explain in detail what they have done and what they are going to do to your vehicle. The waiting lounge is very c More

by SJHARRIS819
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2018

Replacement of broken seat part Professional, timely and courteous service. Part replacement piece was ordered and delivered on timely manner. Service appointment was made in a timel More

by NANCYGATZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember persons name, Matt Fisher
December 18, 2018

wonderful customer service I had no appointment to go in, last minute stop in. They were very accommodating to my needs. Very friendly staff always and always helpful. More

by melging
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Matt Fisher
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