Rusty Wallace Kia Alcoa - Service Center

Fixed airbag The service was great and they found time to take care of my daughters airbag even though they were booked up. They were more concerned for her safety The service was great and they found time to take care of my daughters airbag even though they were booked up. They were more concerned for her safety than their time and we appreciate it very much. If we need anything else done we will come back to Rusty Wallace KIA Alcoa. More

Always Great Service. I am totally satisfied with Rusty Wallace service department. This is my second Kia and have always had my service done there on both. Scheduling onli I am totally satisfied with Rusty Wallace service department. This is my second Kia and have always had my service done there on both. Scheduling online is easy and service is quick and well done. Finally the service representatives are great. Well worth the cost. More

Work done was as promised When I bought my car at Rusty Wallace Kia, there were a couple of scratches on it that needed to be fixed. They promised to do that. When I got my car When I bought my car at Rusty Wallace Kia, there were a couple of scratches on it that needed to be fixed. They promised to do that. When I got my car back, it looked great! The service team did a great job! More

Courteous and efficient Welcome desk was very courteous and friendly. Stated that overall time for repair and recall correction would be 2.5 hrs but time was actually about Welcome desk was very courteous and friendly. Stated that overall time for repair and recall correction would be 2.5 hrs but time was actually about 1hr. Certainly will be continuing to deal with Rusty Wallace Kua. More

Oil Change Service advisor very courteous and efficient. My vehicle was delivered on time. No problems encountered during this visit. Would certainly recommend R Service advisor very courteous and efficient. My vehicle was delivered on time. No problems encountered during this visit. Would certainly recommend Rusty Wallace KIA service department. More

Excellent Fast, easy appointment, friendly staff and excellent management team. I made an appointment for 930am and did not have to wait for my appointment. W Fast, easy appointment, friendly staff and excellent management team. I made an appointment for 930am and did not have to wait for my appointment. Wonderful service. More

Always thorough and polite I have purchased 3 cars from here and a great sales point is the service department. My wife isn't afraid to go alone and that means alot I have purchased 3 cars from here and a great sales point is the service department. My wife isn't afraid to go alone and that means alot More

It was great! The process was professional and convenient. The staff were helpful and the prices were reasonable. The waiting area is clean and stocked with snacks, The process was professional and convenient. The staff were helpful and the prices were reasonable. The waiting area is clean and stocked with snacks, which is very nice if you have been running errands and pressed for time. I will be back. More

Good quick service I was greeted with a smile immediately , given a loaner so I could go to work and my car was ready quickly. They were very professional and did exactl I was greeted with a smile immediately , given a loaner so I could go to work and my car was ready quickly. They were very professional and did exactly what was asked. More

Fast, efficient, accurate Appointment was made for my convenience. Work was started as soon as I got there. Repair was done accurately and in a in a timely manner. Appointment was made for my convenience. Work was started as soon as I got there. Repair was done accurately and in a in a timely manner. More