Rusty Wallace Kia Alcoa - Service Center

Routine service Customer service is top rate. The work was done in a reasonable time. Price was good. Found a problem which will be fixed as soon as part comes in. Th Customer service is top rate. The work was done in a reasonable time. Price was good. Found a problem which will be fixed as soon as part comes in. The car is still under warranty. Very good experience. More

Great experience! As always had another great experience with my service with Kia. Fast. Friendly, courteous, and would not take my car any place else for service. As always had another great experience with my service with Kia. Fast. Friendly, courteous, and would not take my car any place else for service. More

it was ok.not sure if my car is fixed fully Friendly service but kia wasted days not getting back to them not sure if my problem is truly fixed my receipt does not say all they said they did and Friendly service but kia wasted days not getting back to them not sure if my problem is truly fixed my receipt does not say all they said they did and tail lights are still wet inside More

Recall and oil change Had to have software update for the engine knock. Had them do oil change/tire rotation at the same time. Took about hour 45 minutes to complete it all Had to have software update for the engine knock. Had them do oil change/tire rotation at the same time. Took about hour 45 minutes to complete it all. Must make an appointment for Saturday’s. More

Always great service. Always very friendly. Great place to buy a car. We have purchased 2 from then. We always get great service. We love Rusty Wallace Kia and hope to purchase another car soon. Great place to buy a car. We have purchased 2 from then. We always get great service. We love Rusty Wallace Kia and hope to purchase another car soon. More

Kia for life! This is by far the best dealership I have ever worked with. They are always very courteous and I love talking with the people that work there. This is by far the best dealership I have ever worked with. They are always very courteous and I love talking with the people that work there. More

Service Rusty Wallace Kia on Alcoa Hwy has one of the best service centers that i have ever dealt. They go above and beyond for keeping your vehicle in workin Rusty Wallace Kia on Alcoa Hwy has one of the best service centers that i have ever dealt. They go above and beyond for keeping your vehicle in working condition More

Great service by chris Great job n quickeould recommend to anyone. Great job by Chris in service n awesome how quick he got software update done. Very happy customer Great job n quickeould recommend to anyone. Great job by Chris in service n awesome how quick he got software update done. Very happy customer More

Excellent Service All the service employees were helpful and my car was fixed ASAP! I am very satisfied with my overall experience. I will be back for my next service. All the service employees were helpful and my car was fixed ASAP! I am very satisfied with my overall experience. I will be back for my next service. More

Great Service on Short Notice Chris and Brian got my vehicle fixed within two hours, even though they were fully booked. They did found the problem and made sure it was taken care Chris and Brian got my vehicle fixed within two hours, even though they were fully booked. They did found the problem and made sure it was taken care of and that I was knowledgable about what service was performed. They even applied a coupon for my oil change without me asking, or me knowing about the coupon! This team has always gone above and beyond to take care of my service needs! More