Rusty Wallace Kia Alcoa - Service Center

Friendly service! Matt has always been great to work with especially since I work night shift. He makes sure I have a loaner car so I can go home to sleep. Matt has always been great to work with especially since I work night shift. He makes sure I have a loaner car so I can go home to sleep. More

Very pleased with the service! Pleasant waiting room. Snacks are appreciated Would prefer FOX channel on tv though. They are fair & balanced. Very little fake news & they respect ou Pleasant waiting room. Snacks are appreciated Would prefer FOX channel on tv though. They are fair & balanced. Very little fake news & they respect our POTUS! More

Reviews The oil change was quick and easy. They were very busy but they changed my oil and brake light very quickly. I will be back. The oil change was quick and easy. They were very busy but they changed my oil and brake light very quickly. I will be back. More

Factory update. Maintenance dept was busy. I got in and out to a doctors appointment on time. I had a nice conversation with a nice woman from Seymour Maintenance dept was busy. I got in and out to a doctors appointment on time. I had a nice conversation with a nice woman from Seymour More

Precise and timely serice Went for oil change and tire rotation plus received a free car wash! Took less than an hour free drinks and snacks in a comfortable waiting area hig Went for oil change and tire rotation plus received a free car wash! Took less than an hour free drinks and snacks in a comfortable waiting area highly recommend love my KIA OPTIMA More

Check Engine Light Light came on my Kia Soul with under 1000 miles - took it to service - sat in waitning room for about 10 minutes. Told it was a cold weather sensor a Light came on my Kia Soul with under 1000 miles - took it to service - sat in waitning room for about 10 minutes. Told it was a cold weather sensor and they would have me on my way in about 20 minutes. 10 minutes later,k I was handed my key. Great job. More

Service Always been treated the best everytime i have been there. Best servive department i have ever dealt with. Thanks Rusty Wallace Kia of Alcoa Tn Always been treated the best everytime i have been there. Best servive department i have ever dealt with. Thanks Rusty Wallace Kia of Alcoa Tn More

Bad service Took my car in was making a noise . I told the service guy I had new brakes already. I had took my car to another brake shop and said they were ok. KI Took my car in was making a noise . I told the service guy I had new brakes already. I had took my car to another brake shop and said they were ok. KIA said needed front brakes paid over 300.00 on they did not stop noise took car back 3 more times . Then they put hub on that worked but I paid for nothing hub was still under warranty More

Great service I would highly recommend this service department. Chris Palumbo is very knowledgeable and helpful. We stopped in to ask service department a question I would highly recommend this service department. Chris Palumbo is very knowledgeable and helpful. We stopped in to ask service department a question about our car Chris came out and immediately knew what the issue was. Chris set an appointment up and was waiting when we came back to assist us. Great job Chris. More

It’s was awesome and everyone are so nice The service was wonderful.fast response to all my Kia’s needs.The staff are se nice and explained all the service and cost. Thank you The service was wonderful.fast response to all my Kia’s needs.The staff are se nice and explained all the service and cost. Thank you More