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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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March 02, 2023

I always have a pleasant experience when visiting this dealership. Customer service is friendly and efficent. More

by apriljwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 02, 2023

No matter the problem you are always very helpful. I feel like no problem is too big or too small. I am always comfortable with taking my car to Rusty Wallace KIA. More

by Gail smothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 01, 2023

This dealership is great they always go out of there way to get the job done and provide a great waiting are for you More

by lethasean22809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes
March 01, 2023

Great service personnel. Very professional and pleasant. Clean waiting area. Nice loaner vehicle. Great communication! More

by Kelley D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
February 27, 2023

Overall the service was quick and professional. They did a good job of keeping me informed and they had good snacks More

by gadget84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
February 25, 2023

They mailed me and offered to buy my 2022 telluride. I took the offer and upgraded to the 2023 telluride. I’m very happy with the exchange and the whole process. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
February 24, 2023

It was a nice place to purchase a vehicle. Everyone was very polite and helpful. More

by AUDREYPERRY617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
February 24, 2023

They were great and got my car taken of because of a possible recall on it. They made it super easy and convenient, and I definitely plan to go back there in the future. More

by BROOKEDECKARD23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
February 23, 2023

The service staff is fast and efficient. Very friendly and offered to wash our vehicle free of charge. The waiting area is comfortable and stocked with snacks. It was a better experience tha More

by Julie S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
February 22, 2023

Good dealership close to knoxville kia's are great cars kia has decent service the electric cars are cool More

by randyraley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Graves
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