Rusty Wallace Kia Alcoa - Service Center

I was there for a call back so when I arrived at 830am they were very nice. I did leave until 1230. For them to tell me I need tires and back brakes. However my car was ther to get check for a core spring they were very nice. I did leave until 1230. For them to tell me I need tires and back brakes. However my car was ther to get check for a core spring. And to top it off they did not ha e the part available. I have to return on the 23rd for them to replace it. The car is not running well at all. See you guys on the 23rd More

My experience with the service department was excellent. They worked me in the day I called with a problem and resolved it quickly and effectively while letting me know exactly what was going on with the ve They worked me in the day I called with a problem and resolved it quickly and effectively while letting me know exactly what was going on with the vehicle. More

Been doing business with rusty wallace for years. Always a very good experience! Thank you. Always a very good experience! Thank you. More

I’m happy with the service and the people who work there. Clean facility and break room. Clean facility and break room. More

They are always courteous and quick to take care of my needs. Even when I can’t schedule an appointment they always fit me in. needs. Even when I can’t schedule an appointment they always fit me in. More

very friendly , helpful and keeping us up to date on work progress was important to us progress was important to us More

Brought my Sportage in for a brake job. They provided a loaner, gave great service, and were finished well before the promised time with no surprises. These guys do a fabulous job! They provided a loaner, gave great service, and were finished well before the promised time with no surprises. These guys do a fabulous job! More

I’ve not used the service center yet Bc it’s not time for service and I don’t live in TN service and I don’t live in TN More

David was so nice and helpful! I wasn’t stressed at all trying to buy a car! I wasn’t stressed at all trying to buy a car! More

Wonderful people to Work with. Kind and very understanding. Very accommodating to the various needs that we needed ! The waiting area and snacks were a nice touch for this busy m Kind and very understanding. Very accommodating to the various needs that we needed ! The waiting area and snacks were a nice touch for this busy mom. More