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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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January 26, 2023

This is an excellent dealership with excellent people from service to sales. We enjoyed our experience. More

by Bhobby5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes
January 25, 2023

Excellent service. The hospitality room was clean, restrooms clean and the snacks were super and as alway complimentary. I was updated while waiting More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
January 24, 2023

All the guys at Rusty Wallace Kia Alcoa always take care of my family everytime we go! More

by Kia fan 4 life!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
January 24, 2023

Honest on what needs to be done! Great dealership! Will be going back! Thank you. More

by debgauvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie service
January 24, 2023

I was very pleased that they got me my new wheel and replaced my tire too. But that girl Debbie got me upset by coming and telling me that they had found a big gash in my tire which was not what was goi More

by Cindyfelty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2023

Staff at this location is always attentive and helpful when it comes to maintenance and service repairs! They go out of their way to try to be convenient to you and your time and needs! Thank you to all o More

by MICHELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
January 23, 2023

Amazing staff, very helpful and very knowledgeable. Helped me decide on my first Kia. I will definitely be back. More

by gregpadgett1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes
January 20, 2023

Appreciate that they keep me updated, give me feedback and options about the recommended services, and they kept my car over a holiday because it was more convenient (and safer) than picking up & dropping More

by ANNE_HULSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but everyone is usually helpful
January 19, 2023

Always have a great experience with Rusty Wallace Kia. I won’t take my car anywhere else to get serviced. More

by trmogridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
January 19, 2023

Respectable employees, they care about your time. They had great snacks for your kids, if your like me and have to take them. More

by SRHSBASEBALL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
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