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Rusty Wallace Nissan
Knoxville, TN
181 Reviews
Rusty Wallace Nissan provides Tennessee drivers with the incredible dealership experience that they deserve. Our inventory boasts a wide selection of new and used Nissan sedans, SUVs and trucks to suit a variety of needs on the road. You can turn to us for expert Nissan vehicle service too, as our service technicians can handle everything from routine maintenance to more substantial repair work with skill and care. We go the extra mile for every customer who walks through our doors. When you shop with us, experience ultimate customer satisfaction and drive home in a fantastic vehicle that is Not Just a Nissan, It's a Rusty Wallace Nissan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 181 reviews
May 13, 2022
Would recommend Rusty Wallace Nissan to anyone and everyone! Was very happy with the service and the effort the employees put in to helping you get your dream car ! everyone! Was very happy with the service and the effort the employees put in to helping you get your dream car ! More
by Michelle B.
Employees Worked With
Zack Herman
April 26, 2022
Mark was the most helpful car salesman I have ever had. He answered all my questions and made sure I understood all the functions the car had to offer. Was a very enjoyable experience He answered all my questions and made sure I understood all the functions the car had to offer. Was a very enjoyable experience More
by Grammymaddox
Employees Worked With
Mark
March 31, 2022
Worst experience ever with a dealership. I purchased my car when this was Fenton Nissan. Now it's Rusty Wallace Nissan. There were 2 recalls on my car. I made appointment twice and took I purchased my car when this was Fenton Nissan. Now it's Rusty Wallace Nissan. There were 2 recalls on my car. I made appointment twice and took my car over there. They knew what I was coming for. Both times they didn't have the parts on hand to fix my car! Then when I complained to the GM he told me that he didn't sell me that car, Fenton did, and it wasn't his problem then kicked me out of their dealership. Worst experience ever and I will never be back. I suggest trying one of the other nissan dealerships if you are looking for service. These guys don't have a clue and their customer service sucks!! More
by Unhappy customer
Employees Worked With
GM, service manager and service staff
March 17, 2022
Amazing no pressure and very helpful. Also courteous and everyone there has a smile on there face. I would definitely recommend them to everyone Joseph and Mary Kay Also courteous and everyone there has a smile on there face. I would definitely recommend them to everyone Joseph and Mary Kay More
by Rocky Mromagan48
Employees Worked With
Seth Simpson an amazing young man John Legg a very knowledgeable and courteous young man
March 14, 2022
Incredible customer service. They are prompt, informative and gracious. They make every customer feel like they are the most important. They are prompt, informative and gracious. They make every customer feel like they are the most important. More
by Jatate46
Employees Worked With
All that I encountered!
