Ryan Auto Mall - Service Center

I have been in a few times for service of my 2014 Jeep Grand Cherokee. Twice for recalls, the first "fix" did not repair the issue so I needed to bring it back in for an extended stay. Aaron obtained a Grand Cherokee. Twice for recalls, the first "fix" did not repair the issue so I needed to bring it back in for an extended stay. Aaron obtained a loaner car for me, although at the time, we were having our first winter weather snowfall, I missed my Jeep but was able to get to and from work in the loaner. The last fix repaired the issue and I have now been in for a couple of oil changes. Both times the service was efficient. Aaron was helpful in communicating the status of my Jeep, answering my questions, and getting my Jeep back to me as soon as possible. The last time I was in for my oil change, I was greeted by Aaron and he didn't even ask for my name! I hope that was a good thing? A good experience! More

I came in for an oil change and tire rotation and Aaron was right on the ball. It was the first time for me going in a little after 7 in the morning but I think I'm going to stick with that. The van w was right on the ball. It was the first time for me going in a little after 7 in the morning but I think I'm going to stick with that. The van was done in a timely fashion and washed. He came in with a smile, like he always does. This is where I bought the van and this is where I will stay for service as long as they keep the employees they have happy and greeting us with a smile. Thank you Aaron. You always seem to be working when I come in, it's always great to see you. More

Always politely greeted. Trust that everything is thoroughly done in a neat and timely manner. I drive 20 miles to Ryan to have my SUV serviced, and have been a loyal customer for 11 years. JL thoroughly done in a neat and timely manner. I drive 20 miles to Ryan to have my SUV serviced, and have been a loyal customer for 11 years. JL More

Fast service, and very friendly staff. I appreciated Steve getting the Owner's Manual for us and getting the plates on our new vehicle. Thank you! Steve getting the Owner's Manual for us and getting the plates on our new vehicle. Thank you! More

All my questions and concerns were addressed at the time of service and resolved. Chad was very courteous and helpful and repair was done on a timely matter. of service and resolved. Chad was very courteous and helpful and repair was done on a timely matter. More

Matt Ryan was very friendly, courteous, and knowledgable. He scheduled a service time for our vehicle for the day following our contact. He and his team repaired an engine problem in a profe knowledgable. He scheduled a service time for our vehicle for the day following our contact. He and his team repaired an engine problem in a professional and timely manner. More

Aaron is always so very friendly and good at his job. He remembers my name with out fail, and goes out of his way to do what needs to be done with out adding on things I don't need. He even sent someone to remembers my name with out fail, and goes out of his way to do what needs to be done with out adding on things I don't need. He even sent someone to get me when I was stranded with a dead battery. I am very happy with the service at Ryan Auto Mall. I would recommend them to everyone looking for a good service center. More

The service was excellent and efficient! All service being done on the vehicle was explained in a way that was understandable. I had additional questions and Brad took me to my car to show me with the being done on the vehicle was explained in a way that was understandable. I had additional questions and Brad took me to my car to show me with the maintenance worker the answer to my additional questions. I have never had a bad experience at the dealership. The service is always outstanding and the workers are friendly! More

Employees were very friendly and responsive; listened to me and followed up on questions and requests. I had the car in for an oil change and tire rotation and there was absolutely no wait, got right in. me and followed up on questions and requests. I had the car in for an oil change and tire rotation and there was absolutely no wait, got right in. My only problem was that I was unable to sign in to their wifi, but the work was completed so quickly it didn't matter! Beautiful and comfortable customer lounge so I could watch the news! More

Am always impressed with the level of customer service I receive from Aaron in service. (apologized to him....for some reason I kept calling him Chad last time..LOL). Always feel confident that aaron had m receive from Aaron in service. (apologized to him....for some reason I kept calling him Chad last time..LOL). Always feel confident that aaron had my vehicle was serviced as needed. Appreciate is updates as I am waiting. Job Well Done AARON! More