Ryan Auto Mall - Service Center

Awesome service. Just had brake job done on my Dodge Journey 5 days ago and brakes started making noise on my Ford Fusion. I bought the Ford across the street and have a service contarct with the Ford Journey 5 days ago and brakes started making noise on my Ford Fusion. I bought the Ford across the street and have a service contarct with the Ford dealership. I called them first, and there price and attitude was insulting. So I called the Dodge dealership and Aaron who helped me on my Dodge. His price was almost 200 dollars less and they got the car in 45 min after out phone conversation. Also he put good parts, not the cheapiest on and it was done very quickly. Very happy with this place, and thats coming from someone who has a service contract on a vehicle at the Ford Store across the street and I brought it to a Dodge Service department!! Will ALWAYS brings my Dodge and FORD to Ryans Dodge Chrysler and Jeep. PS Whatever your paying Aaron Double it!!! Justin More

John Beckenbach went above and beyond my expectations and kept me updated on my car's progress. There was a slight issue with something mechanical (I'm not too car savvy) but John informed me and didn't jus kept me updated on my car's progress. There was a slight issue with something mechanical (I'm not too car savvy) but John informed me and didn't just leave me waiting without knowing what was going on. I really appreciated that. He treated me like I wanted to be treated. More

They were fast, friendly and genuinely interested in making my service experience an excellent one. I have bought two vehicles here and had many services done and they are always the best! making my service experience an excellent one. I have bought two vehicles here and had many services done and they are always the best! More

I was a bit skeptical to use the coupon that I cut from the local paper. The initial encounter with the service advisor was professional and informative. While waiting for the service, I visited the new the local paper. The initial encounter with the service advisor was professional and informative. While waiting for the service, I visited the new car salesroom and had a very nice discusion with a sales advisor. Before I knew it, I was informed that my vehicle was ready. I checked out and the final price was exactly as stated on the coupon. More

I came in for an oil change and service and expected it to take an hour or more but was finished in less than one half hour. Eric commended a change in oil type that was a better match to our driving condi to take an hour or more but was finished in less than one half hour. Eric commended a change in oil type that was a better match to our driving conditions. He was very helpful. I expected to pay over $100.00 for the service but paid under $50.00 More

As I write this I'm even more disappointed as when selecting the individual from the site that I worked with and come to find out he is the "Service Manager", I'm shocked... My Jeep was in three ti selecting the individual from the site that I worked with and come to find out he is the "Service Manager", I'm shocked... My Jeep was in three times to fix the UConnect issue, first two times it was stated it was fixed but within minutes of driving away from the dealer I would find that it indeed was not fixed. During the second attempt, Matt looked at the issue for an additional two hours until 5:30pm on a Friday, even though they had the jeep since 8am that morning. Anyways the issue could not be determined so Matt was to call the manufacturer first thing the next Monday morning and call me back. Monday went by, Tuesday went by with no call back from Matt as he indicated he would do the previous Friday. I left a voicemail for Matt on the following Wednesday, still no response. I called again three business days later, the following Monday as I still had not heard from Matt. I spoke to Aaron and communicated my frustrations with Matt. It was not until Aaron got involved that things started to move along and on the 3rd visit, the Uconnect was fixed and Aaron provided EXCELLENT customer service. My above ratings completely reflect my experience with "Matt Ryan" and I sure hope he's not family related to the over all dealer ownership as I will certainly never have him help me again.... This is one Service Manager that does not make customers a priority... Aaron, thank you for your time, effort and listening to my frustrations!!! Perhaps they should promote you to the Service Manager, I think you would do a fine job at it. More

I chose Ryan to repair my car because they have done work for me previously and have always done a superior job. The friendliness and the work they have always done in a timely manner has been the deciding for me previously and have always done a superior job. The friendliness and the work they have always done in a timely manner has been the deciding factor in choosing Ryan. Carol Peterson More

This was a service visit on April 12, 2012. I was able to get in right away and since it was a short visit I waited in the lobby. More than one person stopped in the lobby to ask how I was doing. The se to get in right away and since it was a short visit I waited in the lobby. More than one person stopped in the lobby to ask how I was doing. The service person was extremely friendly told me about how long it would take to complete. Although Miller Chev is between where I live and work, I chose Ryan because of how comfortable I feel at that dealership. More

Brought in my vehicle for repair and they said it would be 3 days, well it was 7 days and the amount was around $400 over the estimate, I understand that it may go over but that is quite alot. Anyway got be 3 days, well it was 7 days and the amount was around $400 over the estimate, I understand that it may go over but that is quite alot. Anyway got it back after the 7 days and drove it the next day to the grocery store went to open the back door and I heard a crunch and they had put the molding back on wrong, it was put on to far to the front door. So we had to take back for them to look at and they have to reorder the part, then we will have to take back again and also come back again when it is finished. So alot of running back and forth which is about 25 miles one way for us, so not happy about that. Mike Boyd was very nice and was very sorry for the mistake and he said it would get taken care of and I know it will, just alot of running back and forth and inconvenience to us. We have had Ryan do alot of work for us in the past and we were very happy just this time they missed up. Over the last 20 years we have purchased all our vehicles from Ryan, so I would still reccommend you to others. More

I have always had good to great service from Ryan's Chevrolet. This particular time was no exception. Tom Sherwin and Dave Ruprecht were very helpful with what could have been an expensive repair. Th Chevrolet. This particular time was no exception. Tom Sherwin and Dave Ruprecht were very helpful with what could have been an expensive repair. Thanks to both for their help! More