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Rye Ford

Rye, NY

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462 Reviews

1151 Boston Post Road

Rye, NY

10580

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462 Reviews of Rye Ford

December 04, 2020

Fixed on the day with error code reset but problem recurred within a week requiring further visit. Service is quickened efficient an the dealership is well located, just a shame they couldn't addre More

by GORDON9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
December 04, 2020

I had to bring my car back 5 times. The first few times the car was under warranty but never fixed. The 5th time the car was not under warranty therefore I had to pay for the repair. Why was it not f More

by BETHVANDERH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarmar was great
December 04, 2020

It was a pleasure buying get a new car and very easy. team was very friendly and cooperative. I would purchase from them again in the future. More

by HOLLYLANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
osman, Rich, Juan, Sebastian DaCosta
December 04, 2020

Made it very easy and trust worthy...my second car with this dealership. They helped with every aspect of the process and followed up good service More

by IAN24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bender, Sebastian DaCosta, Rodney Bullock
December 04, 2020

Neil Downing is fantastic to work with! He’s responsive, follows up regularly, and explains the details very clearly. This is my 2nd Subaru with Neil and I’ve been very happy to work with him both times. More

by KARA.MARGOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing, Veronica Carosella
December 04, 2020

I appreciate that you honored my appointment and that you were able to do an inspection and get me out of there quickly. The service department at this location is very good. More

by LWARNER60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of the people there.
December 04, 2020

EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT,EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLE More

by JOHN B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Kingery, Darlene Challacombe, Osman Caceres, Richard Pierorazio
December 02, 2020

Sebastian DaCosta and Rodney Bullock were both fantastic and very helpful and extremely patient with both getting the car and explaining all its intricacies. Thank you both! More

by meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian DaCosta, Rodney Bullock
November 17, 2020

I love this dealership! Before I found Rye, I had the opportunity to visit a few other dealerships in the Connecticut area, but it was Rye Ford who proved to be the best. Their deals are exceptional and More

by Ttmil1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pierorazio, Sebastian DaCosta, Rodney Bullock
Nov 17, 2020 -

Rye Ford responded

Thank you for the extraordinary review and giving us the opportunity to earn your business. Good luck with the new vehicles, and have a wonderful, safe Holiday Season.

November 16, 2020

Sebastian is very unprofessional. It was pulling teeth to get straightforward information and then when I thought we had an understanding he changed our quote More

by Kk200078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sebastian DaCosta
Nov 18, 2020 -

Rye Ford responded

It is unfortunate that you feel I am unprofessional. I take great pride in my work and strive to provide outstanding customer service to all my clients. I look to build long term relationships with my clients based off honesty, and strong moral principles. The only time a price quote changes is when a client does not qualify for all the rebates Ford offers. If you are still in the market for a new vehicle, please contact me at your earliest convenience so we can review your deal.

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