Safford Brown Honda Arlington

He is a very professional salesman. Very concerned about customers and inspiring trust at all times. He provides all needed information without being pushy. Congratulations for a job well done! customers and inspiring trust at all times. He provides all needed information without being pushy. Congratulations for a job well done! More

I knew what I wanted as far as a car before walking in the dealer. When approached I simply requested the type of car and asked for the final price out the door (no other dealer I have been to accomplishe the dealer. When approached I simply requested the type of car and asked for the final price out the door (no other dealer I have been to accomplished this task easily). Yet, seven minutes later I had a price on paper that included all price and fees which was lower than my expectations. Needless to say the deal got done. This was my first new car purchase and the staff at Brown's really made it a very positive and efficient experience. I was refered to them by a customer and I would recommend if you want a Honda and are in the Northern Virginia area to go there for your needs. More

This is my third Honda from this dealer. I just This is my third Honda from this dealer. I just purchased a 2012 Honda CR-V loaded. I had a small problem that I needed to discuss with the GM G This is my third Honda from this dealer. I just purchased a 2012 Honda CR-V loaded. I had a small problem that I needed to discuss with the GM Gordon. He put me in touch with Ken the service manager who listened to my complaint and made the corrections. What impressed me the most is their genuine desire to make things right with the customer. I will most likely purchase from Browns again. Thank you Ken and Gordon! More

i have always had a great experience at browns Allen in service has always taken very good care of my cars & i will always take my cars to brown's service has always taken very good care of my cars & i will always take my cars to brown's More

Our Odyssey was towed to Brown's for a repair that was COVERED under Honda Care's extended warranty. While in the shop we opted for an oil change and rotation of the tires. What was supposed to be und COVERED under Honda Care's extended warranty. While in the shop we opted for an oil change and rotation of the tires. What was supposed to be under $130, ended up nearly costing $2700!!! The service writer offered to save us a few hundred dollars by offering to do $2700 of completely unneeded and unwarranted work. When questioned about the "need" versus "should," and even "start to think of in near future," I was repeatedly told that I had to have the work done! This is the same speech my panic stricken wife got. The most shameful part is that this was done while preying upon a MOM worried about her children and being stranded!!! Now being VERY skeptical I cold called 10 dealerships (cold calling Brown's MD and Arlington also) and got VERY different stories. HONDA America has service bulletins and does not recommend services Brown's said I HAD to do. When cold calling their own dealership, the writer didn't recommend the services, stating that it was a waste of money... and quoting me a different price on what WOULD BE DUE in the near future (15k miles from now)!! I was even told that BY LAW, we had to do a $300 service on the A/C... just to ensure future efficiency. Well, the service req'd by law ISN"T. In fact, it wasn't even recommended unless a failure occurred! Since the service writers are commission employees, it is VERY easy to see that the scared women having her vehicle towed in for a COVERED repair was an easy mark. Preying upon fear and ignorance IS NOT the Honda way. Shame SHAME SHAME Brown's Arlington Honda!!!! By the way, HONDA CARE is worth EVERY PENNY! Just don't buy or service your vehicles at Brown's...unless you have money to burn on unneeded and in some cases detrimental services (engine flush, PS flush, brake fluid yearly, and timing belts 15k miles earlier than ANY honda books or specs). SHAME SHAME!!!! More

Mr. Bergman was very helpful from the minute I called the dealership to discuss buying a new car. Within minutes he gave me a final, walk out the door price which did not change after I visited the dealershi dealership to discuss buying a new car. Within minutes he gave me a final, walk out the door price which did not change after I visited the dealership to finalize the deal. He also was able to obtain the particular color that I was looking for from another dealership and had it ready for me the same day. It was without a doubt the best and easiest car buying experience I have ever had and I would highly recommend this dealership and Mr. Bergman in particular, to anyone looking to buy a new car. More

Admine Kadmiri was flawlessly knowledgable about his product to a degree that I have rarely experienced. He was able to answer my many questions without any hesitation or "let me check and get back to product to a degree that I have rarely experienced. He was able to answer my many questions without any hesitation or "let me check and get back to you". It was Admine's positive, go-the-extra-mile attitude that convinced me to buy the car at his dealership rather that others I had visited. More

Just bought my third Honda Odyssey from Brown's and have been very satisfied each time. Brian Bergman and staff are efficient, knowledgeable and courteous. The service department is top notch in my experien been very satisfied each time. Brian Bergman and staff are efficient, knowledgeable and courteous. The service department is top notch in my experience, so I even signed an extended service plan with them this time around. More

I have been going to Brown's Arlington Honda for years to service my Honda Accord. When it came time to trade it in for a new Honda, I knew that I would go to Brown's. While I have always been impressed with service my Honda Accord. When it came time to trade it in for a new Honda, I knew that I would go to Brown's. While I have always been impressed with the professionalism of the service department, especially Nick, I am even more impressed with the sales staff. Amine Kadmiri went out of his way to ensure that my car-buying needs were met. He was very helpful in identifying the appropriate trim package for my car and ensured that the car that I chose met my needs. Amine was very easy to work with, very knowledgeable about the vehicle inventory, and took care of me during the purchase process. He made the car-buying process painless and I will recommend him as a salesperson to anyone interested in a car purchase in the future. More