Safford Brown Honda Arlington

Tony was very helpful and attentive during my appointment. When I came in he was the first to ask me if I needed help and he recommended upcoming services like my inspection sticker and emissions appointment. When I came in he was the first to ask me if I needed help and he recommended upcoming services like my inspection sticker and emissions test that I would need done within the next month More

Stafford Brown has been taken care of my car since I bought it. They take care of me promptly. Because I always wait for my car and they are efficient. And do an excellent job.I would recommend them to bought it. They take care of me promptly. Because I always wait for my car and they are efficient. And do an excellent job.I would recommend them to anyone More

JP IS THE Best and cares a lot. He gives great service. I always go to him He gives great service. I always go to him More

JP was friendly and extremely helpful, efficiently got me checked in & the work was finished before the projected time. checked in & the work was finished before the projected time. More

Long wait time; communication needs improvement Service (annual inspection) was 1.5 hrs longer than projected. (annual inspection) was 1.5 hrs longer than projected. More

My car, with a flat tire, was towed to SB Honda late on a Saturday afternoon. I was distraught from being caught in Virginia with no easy way back to my home across the river in Maryland, but I chose to go Saturday afternoon. I was distraught from being caught in Virginia with no easy way back to my home across the river in Maryland, but I chose to go to there because the business was open and my familiar places in Maryland were not. Jadon could not have been more welcoming and gave me immediate confidence that the repair would be well done. When he called me the next day to say the car would be ready on Monday (because a replacement tire was not immediately available) I asked him if the upcoming periodic service job could be done as well. No problem. When I returned to pick up the car the tire had been changed, service performed, and the car had been washed also. Jadon went over all the service details with me. I greatly appreciate the personal attention, with a smile, that he gave me. Another plus: SB offers shuttle service to the local Metro station, about 1.5 miles away. Thank you! More

I was in the market for a new Honda and, after visiting two other dealers, identified one in stock at Safford Brown that had the features I desired. In fewer than two hours, I was shown the car, introduce two other dealers, identified one in stock at Safford Brown that had the features I desired. In fewer than two hours, I was shown the car, introduced to its features, test drove it to my satisfaction, negotiated a purchase price close to my initial offer, and completed the paperwork. The next morning I delivered a check and picked up the registration, the keys, and the freshly washed car. The process, led by Nasir Naziri, was efficient and built my trust in Safford Brown. More

Car transmission fluid being changed and there were complications. JP and the Service Manager made sure the car was tested multiple times and found the fix for it. They retested the car and I am happy complications. JP and the Service Manager made sure the car was tested multiple times and found the fix for it. They retested the car and I am happy with the repair! More

Team was courteous and professional! I will highly recommend the dealership to friends and family. I will highly recommend the dealership to friends and family. More

The service rep scheduled a yearly safety check and since the car was at the Honda garage my service rep agreed with me to change the oil since my car was at the Honda location! Honda found 2 more items whic the car was at the Honda garage my service rep agreed with me to change the oil since my car was at the Honda location! Honda found 2 more items which was a perfect time to address. More