
Safford Brown Hyundai Fairfax
Fairfax, VA
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Rene was Great Rene greater us when we first arrived. We did not buy the car that day but he kept in contact as we gave him quotes from other dealerships. He was a Rene greater us when we first arrived. We did not buy the car that day but he kept in contact as we gave him quotes from other dealerships. He was always professional and never pushy. He was the reason we went with Fairfax Hyundai. More
Don is a don My man Don....was not pushy at all. Very laid back...and I enjoyed his southern accent. So far the car is great...I was hoping our trade in would be m My man Don....was not pushy at all. Very laid back...and I enjoyed his southern accent. So far the car is great...I was hoping our trade in would be more....and the processing fees lower. Other than those two things, I think it was a great overall experience. I've already recommended a friend to Don...but I may come back soon for that Genesis! Special thanks to our finance girl....forget her name off hand, but she also knew her stuff. She got us everything we needed and went the extra mile to keep us happy. I hope you consider giving these two a raise very soon. Thanks FFX team More
Never thought I'd like a dealership and it's people I am a tough customer and have never been fully satisfied with a dealership ever. Having recently purchased a car from Fairfax Hyundai it was a very I am a tough customer and have never been fully satisfied with a dealership ever. Having recently purchased a car from Fairfax Hyundai it was a very different experience. Joseph McNulty had immense patience and was extremely knowledgeable. It did not seem like it would work out but Joseph was able to bring together different options and alternatives. In the end it felt like buying from a trusted family member. Jae Lee in finance was wonderful as well. Very detail oriented, knowledgeable and very efficient while pleasant and kind. Walked out with a smile and love my new car. Had to go back for a minor vehicle adjustment and once again amazing service from Jospeh and team. All seemed a bit surreal but would highly recommend this group to others as well. Who knew a dealership could operate in this way, not I. Kudos to this exceptional team. More
Excellent David was a pleasure to work with. My wife and I were able to come in, see the cars that we wanted to see and settle on one with ease and efficiency. David was a pleasure to work with. My wife and I were able to come in, see the cars that we wanted to see and settle on one with ease and efficiency. I would certainly recommend David and Fairfax Hyundai to others. More
Na Thanks for the helpful sale A all the effort Survey too long But appreciate all your help and time and support and will recommend Cj! Thanks for the helpful sale A all the effort Survey too long But appreciate all your help and time and support and will recommend Cj! More
Great car buying experience at Fairfax Hyundai Loved this car buying experience. Square dealers at this shop. David Han in sales and Jae Lee in finance were a dynamite team. Will definitely return Loved this car buying experience. Square dealers at this shop. David Han in sales and Jae Lee in finance were a dynamite team. Will definitely return at trade in time. More
20 year Nissan Altima owner moves to Hyundai Tuscon! I have owned Nissan Altima's for the past twenty years and was on the market for a new car this past week when my latest Altima was totaled. I was on I have owned Nissan Altima's for the past twenty years and was on the market for a new car this past week when my latest Altima was totaled. I was on the fence on buying a new Altima and decided to check out the reviews of the Hyundai Tuscon and was impressed with their 5 star crash test rating and positive customer reviews and decided to contact Fairfax Hyundai and was glad I did. This is a no pressure car dealership and I negotiated my purchase via email with Kristen Glenn and once I settled on the price I went to the dealership and signed all the documents and was out of there with my new Tuscon in one and a half hours. No sales pitches when I got in and we went right down to orientation of the car. David Han was outstanding in walking me through this and it was a pleasure dealing with him. I met with Chip the General Manager and he was excellent as well. I am planning on buying a Kia Sedona from their other dealership later this year and would highly recommend this place. You will enjoy your car buying experience. Kerri Estrada from Finance was great to deal with as well. More
Sales were OK but Finance average Hi, The sale person(John Kim) was really good and helped me chose the best car for my need and provided really good advice. Finance was asking for Hi, The sale person(John Kim) was really good and helped me chose the best car for my need and provided really good advice. Finance was asking for too much, insisting to add additional costs, insurance..protection . Once I left with the car, they kept asking for more and more paper work and letter to prove income (some request were a bit ridiculous). More
Simplicity is best Great staff and service. The location was convenient to where I work and the staff made it easy for me to return paperwork. Love my new car. Great staff and service. The location was convenient to where I work and the staff made it easy for me to return paperwork. Love my new car. More
Fantastic Experience! This was my first car purchase and John Kim did an excellent job. He took his time explaining all the features of the Hyundai GT I was interested in. This was my first car purchase and John Kim did an excellent job. He took his time explaining all the features of the Hyundai GT I was interested in. During the test drive, he explained all the features and how to use them. Thank you John for an excellent buying experience. I am definitely coming back to Fairfax Hyundai for my next vehicle! More