Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Safford Brown Hyundai Fairfax

Fairfax, VA

Overview
Employees
Reviews
Vehicles
4.2
1,069 Reviews
We are the oldest and largest DC area Hyundai Dealer since 1986 and have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don’t see what you are looking for, click on Vehicle Finder Service, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, fill in your starting address below for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership
View Awards

10925 Fairfax Boulevard

Fairfax, VA

22030

Directions

By Type

Showing 1,069 reviews

October 31, 2025

Got me in and out quickly. Also, communications were good. I barely finished eating my doughnut down the street and I received a text that my car was ready. More

by SRSulak
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
Report | Print
Oct 31, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick and efficient experience at Safford Brown Hyundai Fairfax. It's great to know that our communication kept you informed while you enjoyed your doughnut! We look forward to seeing you again for your next visit. Sincerely, The Team at Safford Brown Hyundai Fairfax

October 31, 2025

Always easy and pleasant to deal with. Great customer service from check in to the service department. Thank you! More

by hdneko1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alix Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 31, 2025

Alix was great. It took awhile to get my car back, please hire additional staff. More

by ashley.degner
Recommend Dealer
Yes
Employees Worked With
Alix
Report | Print
Nov 01, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your feedback, Ashley! We're delighted to hear that Alix provided great service. We appreciate your suggestion regarding staffing and will certainly take it into consideration. Looking forward to assisting you again at Safford Brown Hyundai Fairfax! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 30, 2025

Overall service was terrible. They showed no regard for my time, and their text notification service was completely non-functional, causing me to wait an extra two hours. To top i More

by Jaewoo Jung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Woods
Report | Print
Nov 03, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for this feedback, Jaewoo. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 30, 2025

They are always available when I need an appointment quickly, and always provide knowledgeable guidance:) More

by rcervant27
Recommend Dealer
Yes
Employees Worked With
Andrew Sauro
Report | Print
Oct 30, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for the fantastic review! We truly appreciate your kind words about the availability and knowledgeable guidance at Safford Brown Hyundai Fairfax. We're glad to hear that we could assist you when you needed us. We look forward to serving you again in the future! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 30, 2025

Very responsive to all inquiries. Professional and welcoming. Joseph did an excellent job with both my wife and me during our test drives and all other facets of the transaction. E More

by thewegos2
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Mcnulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Ha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2025 -

Safford Brown Hyundai Fairfax responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Hyundai Fairfax!

October 30, 2025

Josh quickly scheduled our vehicle for scheduled service. He mentioned what would be looked at, updated, and projected cost. Then, he stayed in contact until agreed on service was completed. He's consistentl More

by GJHOTTO49
Recommend Dealer
Yes
Employees Worked With
Josh Durdaller
Report | Print
Oct 30, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Hyundai Fairfax.

October 29, 2025

Good experience getting my Santa Fe recall and gas cap part replaced with no charge More

by jlhepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alix Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 29, 2025

Excellent customer service! ! Alix is fantastic to work with. She's a real people person and very knowledgeable. Always happy to see her at the customer service desk. More

by DEBNBRU1
Recommend Dealer
Yes
Employees Worked With
Alix was my service rep.
Report | Print
Oct 29, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 29, 2025

Great Great service. Sung was extremely patient with us being demanding with what we would like in a car and the pricing negotiations More

by jmpark404
Recommend Dealer
Yes
Employees Worked With
Sung Lee
Report | Print
Oct 30, 2025 -

Safford Brown Hyundai Fairfax responded

Thank you for your delightful review! We’re happy to hear that you had a great experience with us at Safford Brown Hyundai Fairfax. It’s fantastic to know that Sung was able to assist you with patience during your car search and negotiations. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Safford Brown Hyundai Fairfax

1
...
6
7
8
...
107