
Safford Brown Hyundai Manassas
Manassas, VA
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Periodic Maintenance Just needed a oil change and a wheel alignment. Both done in an hour. Cost was as expected.. No surprises, just suggestions for future service needs Just needed a oil change and a wheel alignment. Both done in an hour. Cost was as expected.. No surprises, just suggestions for future service needs. Ready for winter. More
Fantastic team from start to finish We purchased our first Hyundai in 2011 and second one in 2018. Both from Manassas Brown's and only serviced their. I wouldn't drive from Falls Church We purchased our first Hyundai in 2011 and second one in 2018. Both from Manassas Brown's and only serviced their. I wouldn't drive from Falls Church to Manassas if their service wasn't great. Kudos to Ken Orr who has been our service rep. From day one. More
Unbelievably over priced!!!! Received a quote for $72 to change one brake light bulb and one license plate bulb. I purchased two bulbs each at a parts store for $14. Took me les Received a quote for $72 to change one brake light bulb and one license plate bulb. I purchased two bulbs each at a parts store for $14. Took me less than five minutes to install. Would NEVER recommend your service department to anyone. More
Zaheer Spall and Will Armstrong from Brown Hyundai Manassas loved how zaheer showed us cars and took care of us. real people real place without any issues. we got what we wanted. loved it. thank you loved how zaheer showed us cars and took care of us. real people real place without any issues. we got what we wanted. loved it. thank you More
Zaheer Spall and Will Armstrong from Brown Hyundai Manassas We love how Zaheer took care of us. He knew what we wanted to buy, had car ready, numbers exactly where we wanted. Cake walk! We love how Zaheer took care of us. He knew what we wanted to buy, had car ready, numbers exactly where we wanted. Cake walk! More
7500 mile service So far, so good with my car. No issues yet. My Hyundai may be the best car I've had thus far and is the first time I ever purchased a new car. So far, so good with my car. No issues yet. My Hyundai may be the best car I've had thus far and is the first time I ever purchased a new car. More
Nov 11 Service As usual I experienced excellent service on my 2014 Sonata. I waited a minimum amount of time for service at the appointed time. My interaction with T As usual I experienced excellent service on my 2014 Sonata. I waited a minimum amount of time for service at the appointed time. My interaction with Tom and the cashier was friendly and professional. I highly recommend Brown’s Hyundai for service. More
Had a good experience. Clean waiting room, not too happy with the channel on TV, the work didn't take much time. Didn't need a lot done for the safety inspection, just one Clean waiting room, not too happy with the channel on TV, the work didn't take much time. Didn't need a lot done for the safety inspection, just one light bulb and windshield wipers. Friendly people. My car was washed and vacuumed in the front. No greasy boot prints this time nor grease on my steering wheel. Price was acceptable. More
Horrible service place Once again, I had an appointment and it still took nearly 2 hours for a simple oil change. Last time they broke my oil pan and cost me $600 for rep Once again, I had an appointment and it still took nearly 2 hours for a simple oil change. Last time they broke my oil pan and cost me $600 for repair and I could not drive it for days. No loner vehicle was offered. Unbelievable. Customer service is very unpleasant, almost rude: Jen seldon. This place is the worst service place there is. I will never go there again nor will I recommend it. More
M Young Thank You Tom in the service department is wonderful. Tom, Thank you for your professionalism, efficiency and kindness when servicing my vehicle. I look forwa Tom in the service department is wonderful. Tom, Thank you for your professionalism, efficiency and kindness when servicing my vehicle. I look forward to partnering with you for future service needs. M Young More