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Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,725 Reviews

8651 Centreville Rd

Manassas, VA

20110

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Showing 1,725 reviews

November 15, 2019

Periodic Maintenance Just needed a oil change and a wheel alignment. Both done in an hour. Cost was as expected.. No surprises, just suggestions for future service needs More

by billhechmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Nov 18, 2019 -

Safford Brown Hyundai Manassas responded

Thank you for your feedback. I am pleased to hear our team could provide you with an efficient service experience. We look forward to working with you again soon. Thanks for choosing Brown's Manassas Hyundai. Best, Shak Alfonse – GM – shak.alfonse@brownscar.com

November 15, 2019

Fantastic team from start to finish We purchased our first Hyundai in 2011 and second one in 2018. Both from Manassas Brown's and only serviced their. I wouldn't drive from Falls Church More

by SHOBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Nov 18, 2019 -

Safford Brown Hyundai Manassas responded

Thanks for your wonderful feedback and congratulations on your new vehicle! We're happy to hear Ken and our Brown's Manassas Hyundai team could provide you with a great experience. We appreciate your business and look forward to seeing you again soon. Happy driving! Best regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

November 15, 2019

Unbelievably over priced!!!! Received a quote for $72 to change one brake light bulb and one license plate bulb. I purchased two bulbs each at a parts store for $14. Took me les More

by Coachjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom in service
Nov 20, 2019 -

Safford Brown Hyundai Manassas responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Shak Alfonse – GM – shak.alfonse@brownscar.com

November 13, 2019

Zaheer Spall and Will Armstrong from Brown Hyundai Manassas loved how zaheer showed us cars and took care of us. real people real place without any issues. we got what we wanted. loved it. thank you More

by Samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Escobar, William Armstrong, Zaheer Spall
Nov 15, 2019 -

Safford Brown Hyundai Manassas responded

Samantha, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thanks for choosing Brown's Manassas Hyundai! Sincerely, Shak Alfonse – GM – shak.alfonse@brownscar.com

November 13, 2019

Zaheer Spall and Will Armstrong from Brown Hyundai Manassas We love how Zaheer took care of us. He knew what we wanted to buy, had car ready, numbers exactly where we wanted. Cake walk! More

by immortalGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Escobar, William Armstrong, Zaheer Spall
Nov 15, 2019 -

Safford Brown Hyundai Manassas responded

Thank you for the kind words. I'm happy to hear about your 5-star experience with Zaheer! Please don't hesitate to contact us if we can assist you with any future auto needs. Thanks for choosing Brown's Manassas Hyundai! Sincerely, Shak Alfonse – GM – shak.alfonse@brownscar.com

November 12, 2019

7500 mile service So far, so good with my car. No issues yet. My Hyundai may be the best car I've had thus far and is the first time I ever purchased a new car. More

by SCHOLARW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Shah, Jen Seldon
Nov 13, 2019 -

Safford Brown Hyundai Manassas responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Shak Alfonse – GM – shak.alfonse@brownscar.com

November 12, 2019

Nov 11 Service As usual I experienced excellent service on my 2014 Sonata. I waited a minimum amount of time for service at the appointed time. My interaction with T More

by bryant.logan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom O’Connell & cashier whose name I can’t recall.
Nov 13, 2019 -

Safford Brown Hyundai Manassas responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Shak Alfonse – GM – shak.alfonse@brownscar.com

November 12, 2019

Had a good experience. Clean waiting room, not too happy with the channel on TV, the work didn't take much time. Didn't need a lot done for the safety inspection, just one More

by CMACDIARMID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 13, 2019 -

Safford Brown Hyundai Manassas responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Shak Alfonse – GM – shak.alfonse@brownscar.com

November 12, 2019

Horrible service place Once again, I had an appointment and it still took nearly 2 hours for a simple oil change. Last time they broke my oil pan and cost me $600 for rep More

by suzannab1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jen Seldon
Nov 18, 2019 -

Safford Brown Hyundai Manassas responded

Thank you for your feedback. Here at Brown’s Manassas Hyundai, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Shak Alfonse – GM – shak.alfonse@brownscar.com

November 11, 2019

M Young Thank You Tom in the service department is wonderful. Tom, Thank you for your professionalism, efficiency and kindness when servicing my vehicle. I look forwa More

by Mylss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in Service Dept (1st desk on the left upon entering)
Nov 11, 2019 -

Safford Brown Hyundai Manassas responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Shak Alfonse – GM – shak.alfonse@brownscar.com

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