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Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,725 Reviews

8651 Centreville Rd

Manassas, VA

20110

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Showing 1,725 reviews

November 11, 2019

Happy with the sales process It was a pleasure working with Arkeem. He was very knowledgeable and the process was painless and quick. I would recommend this dealership for sales a More

by Neth
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis
Nov 13, 2019 -

Safford Brown Hyundai Manassas responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Shak Alfonse – GM – shak.alfonse@brownscar.com

November 10, 2019

Excellent Service by Tom Orr (Service Department) As always, Service Department, Tom Orr provides top-notch service. He makes bringing my vehicle for routine maintenance a smooth and stress free. C More

by BCSTARFISH8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady at Service/Payment Desk in Waiting Area. I should know her name, she is always there. Always professional and friendly. , Ken Orr
Nov 11, 2019 -

Safford Brown Hyundai Manassas responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Shak Alfonse – GM – shak.alfonse@brownscar.com

November 10, 2019

Fall service special Thank you for the prompt, convenient scheduling of my appt. Great details on what addl. service my older car needs. The shuttle to my work is alway More

by FOURFISH
Recommend Dealer
Yes
Employees Worked With
Tom O’Connell
Nov 11, 2019 -

Safford Brown Hyundai Manassas responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Shak Alfonse – GM – shak.alfonse@brownscar.com

November 10, 2019

Great experience Billy Puzon was great salesperson and Jim Robertson went out of his way to help me with trade. Kerri Estrada was great in finance. Overall my experien More

by Wally
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri Estrada, Billy Puzon, Jim Robertson
Nov 11, 2019 -

Safford Brown Hyundai Manassas responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Shak Alfonse – GM – shak.alfonse@brownscar.com

November 10, 2019

Outstanding Consistent service meeting my expectations. friendly and makes me feel like they appreciate my business. In and out with no fuss. The know my name whi More

by Kelly Snook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Orr
Nov 11, 2019 -

Safford Brown Hyundai Manassas responded

First and foremost, thank you for stopping by to leave this incredible review, Kelly. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Shak Alfonse – GM – shak.alfonse@brownscar.com

November 10, 2019

My experience was outstanding as always. Each time I have had service, my experience has been good. My wait was a bit longer than I have experienced before, but I have no complaints. More

by Slade.Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri Estrada, Leslie Adams
Nov 11, 2019 -

Safford Brown Hyundai Manassas responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Shak Alfonse – GM – shak.alfonse@brownscar.com

November 10, 2019

Best car buying experience ever! My salesman Billy Puzon was fantastic. On a scale of 1-10, Billy was an 11! He was probably the most polite and professional car salesman I've ever e More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Puzon, William Armstrong
Nov 11, 2019 -

Safford Brown Hyundai Manassas responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Shak Alfonse – GM – shak.alfonse@brownscar.com

November 09, 2019

Great Place I love the service and how nice the people are. I also love the wait area! I can have my coffee and readmy paper in comfort. More

by nadeinab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Seymore, Carroll Newman, Jen Seldon
Nov 11, 2019 -

Safford Brown Hyundai Manassas responded

Thank you so much for the great review. I am happy to hear about your positive experience with Brown's Manassas Hyundai. Please don't hesitate to contact us if we can assist you with anything else. Take care! Best regards, Shak Alfonse – GM – shak.alfonse@brownscar.com

November 09, 2019

Great experience Jose was very helpful and cheerful. He helped us buy our Palisade and was great at every step. We drove from out of state to purchase the car and he m More

by tcole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Munoz
Nov 11, 2019 -

Safford Brown Hyundai Manassas responded

Thank you for your great review. We are thrilled to hear about your 5-star experience with Jose. Thank you for choosing Brown's Manassas Hyundai and we look forward to working with you again in the future. Enjoy your new Palisade! Sincerely, Shak Alfonse – GM – shak.alfonse@brownscar.com

November 08, 2019

Great Service I visited Brown's Manassas Hyundai for my Tucson recall service. The same day appointment and the service done while waiting was very convenient. Mike More

by CINDYRN9870
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 11, 2019 -

Safford Brown Hyundai Manassas responded

We appreciate you taking a moment to share your feedback with us. It is great to hear our Brown's Manassas Hyundai team could provide you with an efficient and helpful service experience. Please don't hesitate to reach out if we can assist you with any future auto needs. Sincerely, Shak Alfonse – GM – shak.alfonse@brownscar.com

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