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Safford Brown Hyundai Manassas
Manassas, VA
1,725 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 09, 2018
A wonderful experience! From start to finish, we never felt pressured. Arkeem was professional, kind, and very knowledgeable. It was comfortable, and we knew we had made the From start to finish, we never felt pressured. Arkeem was professional, kind, and very knowledgeable. It was comfortable, and we knew we had made the right choice in using Brown's. More
by Santa Fe girl
Employees Worked With
The finance man, Arkeem Dennis
April 08, 2018
Great car, great service! Arkeem was responsive to my questions both in person, by phone, and email. He was very Knowledgeable and helped me make my final decision to lease thi Arkeem was responsive to my questions both in person, by phone, and email. He was very Knowledgeable and helped me make my final decision to lease this vehicle from Hyundai. More
by Matt Gonder
Employees Worked With
Arkeem Dennis
April 07, 2018
Very satisfied Arkeem & Will were very informative to me about my vehicle that was leased by a different dealership, as I assssissted my daughter in a new vehicle pu Arkeem & Will were very informative to me about my vehicle that was leased by a different dealership, as I assssissted my daughter in a new vehicle purchase. I was so pleased with the way they treated her that I went back the next day! Arkeem was patient with me when I couldn't decide between an SUV or a sedan!! Once that was settled, Will made the lease turn in and new purchase painless!! Thanks guys!! Connie Price More
by Connie Price
Employees Worked With
Will Armstrong , Arkeem Dennis
April 05, 2018
Wonderful people who care. Arkeem Dennis is a great salesperson. He is kind wonderful and listen. Sales department is so kind and attentive. Great people to deal with. Glad tha Arkeem Dennis is a great salesperson. He is kind wonderful and listen. Sales department is so kind and attentive. Great people to deal with. Glad that I came here. More
by Pegab
Employees Worked With
Ken Orr, Arkeem Dennis
April 02, 2018
No pressure! No pressure sales tactics, best value presented, left happy! Arkeem was knowledgeable, friendly, focused, and courteous! I am pleased and believe I h No pressure sales tactics, best value presented, left happy! Arkeem was knowledgeable, friendly, focused, and courteous! I am pleased and believe I have a solid vehicle that will endure! More
by Driver Won!
Employees Worked With
Arkeem Dennis
March 31, 2018
Amazing experience Brown's Hyundai in manassas gave me a life changing experience. This was my first time purchasing a car on my own and as unexpected as it was the proc Brown's Hyundai in manassas gave me a life changing experience. This was my first time purchasing a car on my own and as unexpected as it was the process was surprisingly easy and exciting! Big thanks to Arkeem and Matthew for giving me the best experience and making sure I waked out with the best deal possible ! Would definately recommend coming here to anyone, they take care of you! Thanks for everything. More
by Khillary98
Employees Worked With
Arkeem Dennis
March 26, 2018
Hapypy and Repeat customer I drove 30 miles so I could work with Arkeem Dennis again. I worked with him on my first Hyundai lease and was happy to find he was still with Hyunda I drove 30 miles so I could work with Arkeem Dennis again. I worked with him on my first Hyundai lease and was happy to find he was still with Hyundai, just at another location. The experience was exactly what I was expecting:) Not pushy at all, very professional, and he made me feel comfortable during the whole process. I can't repeat enough how good the experience was! Of course I will be returning in the future for my next car purchase or lease. I also worked with William Armstrong on financing, and he too was a pleasure to deal with. Will helped streamlined the process and explained several options available. Based on what he presented and my options, I am very pleased with the outcome:) More
by C Harding
Employees Worked With
Arkeem Dennis
February 26, 2018
Failed to finish the sale of the car Never called me Important please read! I used the Costco program to purchase car, because of the deal with had to use their financing. They had us come in the next da Important please read! I used the Costco program to purchase car, because of the deal with had to use their financing. They had us come in the next day because they had us sign paperwork with the wrong vin, because the car I had purchased was already sold. Will was doing the finance for us, besides being condsending during the close he FAILED to mention that he needed a water bill for proof of address. (There were two people there during sale one of us would have caught it IF it was said) The sale was NEVER completed. 3 weeks later I called wondering why I have yet to receive any paperwork, they said they still needed a water bill and a copy of my liscence because they had lost the copy they made. Okay I will send it in. They should have called me to get this. They did not. A few days later I HAD to call to follow up. They now said they needed a copy of my social security card and a copy of my visa (as in documents to be in the USA) because "the bank" wanted it. Super scetchy they wanted my social security card copy. And I am an a American citizen born here, I am super white with no accent they couldn't even have gotten confused. At this point I'm pissed, I called and called the office waited a hour passed the time ANYONE was supposed to be in the finance department, to find out he was not comming in that day. I delt via email with someone from the sales department to make sure they got everything I sent in. Absolutely unprofessional and terrifying that If I hadn't called the first sign that something was wrong would have been my car being repossessed. Check all your documents. Make sure they did it right. More
by Fuwill
Employees Worked With
Will
December 20, 2017
Good place to buy a car. This was my first time ever buying Hyundai. I have been purchasing Nissan for the past 10 years. The experience was good, the sales agent that was wor This was my first time ever buying Hyundai. I have been purchasing Nissan for the past 10 years. The experience was good, the sales agent that was working there Carlos Sanches(if I am not mistaken, he left the dealership) was friendly and very attentive. The finance guy Will Armstrong was also really good and helpful. The only thing we did not experience this time, as we did with Nissan Sheehy before, is that no one took the time to show us some of the cars features. I am not naive, I figured out myself but if you get a customer that is not that familiar with cars it can look bad not doing it. Thank you for your help. I am loving my car so far. More
by usades38
Verified CustomerDecember 13, 2017
Thoughtful and professional, We were able to get to an agreement quickly with minimal back and forth. Fair and reasonable offer for my trade and no upsell pressuring. Sale staff We were able to get to an agreement quickly with minimal back and forth. Fair and reasonable offer for my trade and no upsell pressuring. Sale staff was attentive and responsive. More
by b-lparrish
Employees Worked With
Syed Shah
