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Safford Brown Hyundai Manassas
Manassas, VA
1,725 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 16, 2017
They got me again!! I had a 2015 Hyundai Genesis 3.8 Ultimate AWD. I loved that car. It was Pomplona Red. A beautiful car and color. When Hyundai announced that they woul I had a 2015 Hyundai Genesis 3.8 Ultimate AWD. I loved that car. It was Pomplona Red. A beautiful car and color. When Hyundai announced that they would separate Genesis into its own brand I was interested but wasn't ready to buy another one.....yet. My salesman showed me a 2017 in the same color as my 2015. Very nice, very tempting. However, it wasn't the same level of trim as the car I had. Then I saw the NY Concept at the 2016 NY Auto Show. What a great looking car and concept. I told my salesman that I wanted to wait and see what this slightly smaller, Genesis G70 would look like. I heard about a G80 Sport that was coming in the interim but was still willing to wait. Then Brown's got a Black one in and I got to see the car in person, as well as read up on what differentiated it from the "regular" G80. Then I saw the price they were offering the car for one day just before the 4th of July weekend. That did it. Texted my salesman, settled on the price, they had to find another Black AWD since the one I saw had been sold, and I brought my car in on the Friday before the 4th and drove out with my new 2018 G80 Sport on Saturday. What a great car. I thought the '15 was heaven but they're going to have to bury me in this car. It is That Good!! And Brown's will keep getting my money. Can't beat their deals!!!! More
by nuknees
Verified CustomerEmployees Worked With
Syed Shah
July 15, 2017
Excellent experience!! My sales staff Carroll Newman was excellent. Some of the things I scored no or low on he had no control over. I will recommend this dealer and salesma My sales staff Carroll Newman was excellent. Some of the things I scored no or low on he had no control over. I will recommend this dealer and salesman to anyone looking to buy. He heard me and worked extra hard to get me everything I requested in a car and was honest with me and looked out for my best interest. I trusted him from the start! More
by c.a.pollard
Employees Worked With
Carroll Newman
July 15, 2017
No Pressure This dealership made me feel comfortable every step of the way.....I was not pressured to make a decision in my quest to purchase a particular vehicle This dealership made me feel comfortable every step of the way.....I was not pressured to make a decision in my quest to purchase a particular vehicle....I was given the time to ask questions so as to come to my own choice as to what vehicle and features that I was comfortable with. More
by masscarl
Employees Worked With
Arkeem Dennis, William Armstrong
July 15, 2017
Drive Happy Brown's Manassas Hyundai made buying a vehicle a pleasure! Everyone was professional and very easy to work with. If you want to "Drive Happy", you s Brown's Manassas Hyundai made buying a vehicle a pleasure! Everyone was professional and very easy to work with. If you want to "Drive Happy", you should visit Brown's Manassas Hyundai. More
by reenee21
Employees Worked With
Billy Puzon
July 12, 2017
Happy again Been buying cars at this dealership since 2008. Just got our son a new Elantra for college. Billy was great as usual. We will continue to buy hyundais Been buying cars at this dealership since 2008. Just got our son a new Elantra for college. Billy was great as usual. We will continue to buy hyundais from this location More
by bince3
Employees Worked With
Billy
July 07, 2017
Professional Sales Sales staff and dealer try their best to get a good deal for their customers. No aggressive sales tactics or over sale of add ons. Sales staff and dealer try their best to get a good deal for their customers. No aggressive sales tactics or over sale of add ons. More
by kehinde.soyannwo
Employees Worked With
Marc Marceranes
July 06, 2017
Proffesional Sales Staff Very impressed with Alex my salesman. Very knowledgeable as it pertains to all Hyundai vehicles. His manager Shak was very helpful with my trade-in an Very impressed with Alex my salesman. Very knowledgeable as it pertains to all Hyundai vehicles. His manager Shak was very helpful with my trade-in and gave me a fair price. The whole process was very smooth and I will recommend Brown's Hyundai to all my friends. More
by majalajel
Employees Worked With
Alex and Shak
July 06, 2017
Customer service The team at Browns Hyundai went above and beyond helping me get the car I wanted. Gave me finance options helped with rent a car. Best cat buying exp The team at Browns Hyundai went above and beyond helping me get the car I wanted. Gave me finance options helped with rent a car. Best cat buying experience I've ever had! More
by jpace01
Employees Worked With
Shakir Alfonse and Billy Puzon
July 04, 2017
Deceptive Practices I saw a Santa Fe Sport advertised on their site at a price that was $3,000 cheaper than neighboring dealerships. I emailed management to inquire about I saw a Santa Fe Sport advertised on their site at a price that was $3,000 cheaper than neighboring dealerships. I emailed management to inquire about the car and told it was new, the VIN indicated mileage was "N/A". With a dealer price that much lower I knew there had to be something wrong. I set up a meeting to look at the car. I stated my interest and began discussions. Only after an hour and price was settle on did the sales person nervously admin that the "new" car has over 3,000 miles on it. They purposely waited until a price was settle before divulging this. And then the sales rep muttered some garbage about sales folks ""gently" driving it for a couple of weeks. These people think the general public are morons, plain and simple. Additionally they padded the taxes and tags entry with $1000 "processing" fee of some sort, after promising an out the door price. And finally the financial rep lured me in with the 0.9% rate offer and ended up with 5.99% rate from Hyundai and said it was the best he could do and all I had to do was refinance at the end of the year no problem. There is a problem: rates are rising quickly now. Bottom line, they have zero respect for the buying public. My recommendation is to go anywhere other than Brown to buy a new car, mak sire it's not a "demo", and get your own financing. More
by queue
Employees Worked With
marc
July 02, 2017
Santa Fe Sport I totally love how friendly they were with my wife and I, we had 2 cars in mind to choose from but decided to go with Brown's because of their help to I totally love how friendly they were with my wife and I, we had 2 cars in mind to choose from but decided to go with Brown's because of their help to negotiate, we got the car we wanted and were satisfied on how we took every step to make the deal. More
by GZR
Employees Worked With
Carroll, Markell, William
