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Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,725 Reviews

8651 Centreville Rd

Manassas, VA

20110

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Showing 1,725 reviews

June 29, 2017

2017 Hyundai Elantra The service was good and prompt. The Finance team as well as my sales agent was prompt and friendly. They covered all the bases and made sure I walked More

by tyliaturner3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2017 -

Safford Brown Hyundai Manassas responded

Tylia, I am very happy to hear that your overall experience with us has been pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Andy Thomas - GM - andy.thomas@brownscar.com

June 29, 2017

Manassas Brown's Hyundai I was very pleased with my experience at Brown's Manassas. Everyone was wonderful and provided excellent customer service. I'm very happy with my car More

by kj443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Will, Sami
Jun 30, 2017 -

Safford Brown Hyundai Manassas responded

Hello KJ and thank you for the kind words! We couldn't be happier that you were pleased with your experience here at our dealership and that our staff was there to provide you with such excellent customer service! Thank you again and congratulations on your new car. Best, Andy Thomas - GM - andy.thomas@brownscar.com

June 18, 2017

Accent I knew what I wanted ...they understood this. I brought up price straight forward...they got to the point and gave me an acceptable price. There was n More

by sunnyjungthapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Said, Shaq, Luis
Jun 19, 2017 -

Safford Brown Hyundai Manassas responded

Sunny, thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and pleased that your vehicle purchase experience with us was hassle - free. We always do our best to make sure all of our customers leave with the right vehicle and I’m glad that this was the case for you! We look forward to seeing you again. Respectfully, Andy Thomas - GM - andy.thomas@brownscar.com

June 17, 2017

Satisfied Elentra Owner The process of purchasing my 2017 Elantra was pretty quick. I didn't feel pressured as I looked at quit a few Elantras and the options on each one. I More

by saldanadd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2017 -

Safford Brown Hyundai Manassas responded

Thank you Saldanadd, we love hearing from happy customers. At Brown's Manassas Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Respectfully, Andy Thomas - GM - andy.thomas@brownscar.com

June 16, 2017

Options I was supriised that the car didnt have many extras ,like navigation phone,hatch doesn't raise with key every thing else is fine. I had the Velositer More

by robinmccurdy1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami
Jun 19, 2017 -

Safford Brown Hyundai Manassas responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. If there is anything we can assist you with in the future, please let us know. Respectfully, Andy Thomas - GM - andy.thomas@brownscar.com

June 10, 2017

Personalized Care, Great Customer Service and Helpful GM The General Manager, Andy Thomas, helped me so much! He took personal care of any issues I had and I had an excellent buying experience from here. Mr. More

by ehsonali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Thomas, Syed Shah, Tom
Jun 14, 2017 -

Safford Brown Hyundai Manassas responded

Ehson, I appreciate you taking the time to speak with me and for updating your review. If there is anything else you need, please let us know! Best, Andy Thomas - GM - andy.thomas@brownscar.com

June 09, 2017

Walking in for a new ride Just walked in to look around an see what on the lot they may have that I made like, Carroll helped me look at few cars test drive a car an the showed More

by warrenhogan1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Newman
Jun 12, 2017 -

Safford Brown Hyundai Manassas responded

Warren, thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and pleased that your vehicle purchase experience with Carroll was so positive. We always do our best to make sure all of our customers leave with the right vehicle and I’m glad that this was the case for you. We look forward to seeing you again. Respectfully, Andy Thomas - GM - andy.thomas@brownscar.com

June 08, 2017

Once Again . . .High Satisfaction See previous statement. Please use comments under category: "Provide any comments you would like Hyundai to know." I believe the comment there repre More

by twomeows2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales representative Billy Puson, Sales Manager, Shak, Finance Manager Jim ?
Jun 09, 2017 -

Safford Brown Hyundai Manassas responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Best regards, Andy Thomas - GM - andy.thomas@brownscar.com

June 08, 2017

Brown's Experience 2017 I was extremely satisfied with Brown's Hyundai. The staff was knowledgeable and listened to what I needed. I walked off the lot with the perfect car, More

by lvglady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arkeem Dennis
Jun 09, 2017 -

Safford Brown Hyundai Manassas responded

Thank you for your feedback and recommendation. Our highest priority is satisfying our guests and I am delighted to know that our staff assisted you in such a knowledgeable and attentive manner. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Best regards, Andy Thomas - GM - andy.thomas@brownscar.com

June 04, 2017

Never felt pressured. Good staff I came here because of reviews and they didn't disappoint. Never felt pressured everyone was very nice. Was able to park and walk right in without 10 More

by dburkart531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carroll Newman
Jun 05, 2017 -

Safford Brown Hyundai Manassas responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Brown's Manassas Hyundai. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Respectfully, Andy Thomas - GM - andy.thomas@brownscar.com

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