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Safford Brown Hyundai Manassas

Manassas, VA

4.6
1,725 Reviews

8651 Centreville Rd

Manassas, VA

20110

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Showing 1,725 reviews

June 03, 2017

Purchase Experience Carlos was excellent. He gave us plenty of time to review and test drive our car. There was never any pressure on the whole process. We ended up purch More

by suann.hsiao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 05, 2017 -

Safford Brown Hyundai Manassas responded

Your fantastic review was quite a refreshing read! Congratulations on your new purchase. I am happy Carlos provided you with excellent and pressure - free customer service, and that you had a great experience. Thank you so much for your business and please let us know if there's anything else we can do for you. Respectfully, Andy Thomas - GM - andy.thomas@brownscar.com

June 02, 2017

Brown's does it again This is the 3rd Hyundai purchased at Brown's Manassas and the experience just continues to get better. I have gone through the buying process for ove More

by jn86gator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Ismail and Shak Alfonse
Jun 05, 2017 -

Safford Brown Hyundai Manassas responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Andy Thomas - GM - andy.thomas@brownscar.com

June 02, 2017

Sale and financial departments need better coordination . It shouldn't take over 16 days to trade-in a vehicle. The need for resubmiting paper work that's had been completed and submitted is a major short f More

by amsciacca14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos, Jose, Steve, Kathryn
Jun 05, 2017 -

Safford Brown Hyundai Manassas responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and you actually really help us by bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Andy Thomas - GM - andy.thomas@brownscar.com

May 26, 2017

New Car Purchase Every aspect of the purchase of my new car was pleasant. I was not rushed to make a decision and the car I purchased (right off the showroom floor) wa More

by granyyx2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy, Will, Shelby
May 29, 2017 -

Safford Brown Hyundai Manassas responded

Thanks for the excellent review and your very kind recommendation of our dealership. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Respectfully, Andy Thomas - GM - andy.thomas@brownscar.com

May 25, 2017

GREAT VALUE I WAS IN THE MARKET FOR A NEW CAR AND WHEN I STOPPED IN AT BROWNS HYUNDAI OF MANASSAS. I WAS IMMEDIATELY APPROVED BY A SALESMAN WHO WELCOMED ME TO THE More

by robbie.hogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2017 -

Safford Brown Hyundai Manassas responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know our staff was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Best, Andy Thomas - GM - andy.thomas@brownscar.com

May 24, 2017

Best car buying experience Thank you team BROWN'S MANASSAS HYUNDAI, you are awesome. Excellent buying experience, I can't believe it. I was amazed by your customer service. I wo More

by medshowcase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2017 -

Safford Brown Hyundai Manassas responded

I am very happy to hear that your overall experience with us has been excellent. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. Thank you for your recommendations. Best, Andy Thomas - GM - andy.thomas@brownscar.com

May 18, 2017

I bought happy!! My experience with Dammi, Tom and Will was the absolute best I have ever been thru. These guys definitely know their business!! I have and will conti More

by m_cannon07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammi, Tom & Will
May 18, 2017 -

Safford Brown Hyundai Manassas responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Dammi, Tom and Will were able to provide you with a best experience during your recent visit with us. We look forward to seeing you again whether for routine service or another purchase. Best regards, Andy Thomas - GM - andy.thomas@brownscar.com

May 12, 2017

Love my Sant Fe! This is my 3rd Santa Fe from this dealership, my sales rep is very professional and kind, and is not pushy in make a sale, their Service department i More

by ann.golladay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Shah, Tom O'Connell Willam Armstrong********
May 15, 2017 -

Safford Brown Hyundai Manassas responded

Ann, it was a pleasure to read about your third car-buying experience at Brown's Manassas Hyundai. Congratulations on your Santa Fe! I am pleased to hear our staff was professional, kind, and provided you with such a pressure - free experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Respectfully, Andy Thomas - GM - andy.thomas@brownscar.com

May 12, 2017

Best buying experience ever. I've lived in Manassas since 1990 and would always past Browns Hyandai, but I never thought I would actually visit yet alone purchase a vehicle there. More

by jocyoung903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kim.
May 15, 2017 -

Safford Brown Hyundai Manassas responded

Thank you so much for sharing your car shopping experience with us. The goal of the Brown's Manassas Hyundai team is to ensure a painless and enjoyable purchasing process for each of our customers. I’m happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Respectfully, Andy Thomas - GM - andy.thomas@brownscar.com

May 12, 2017

Santa Fe Purchase Sales Rep "Carroll" was professional, friendly, attentive and knowledgeable. I would recommend to a friend considering a Hyundai. I was close to c More

by singers_us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2017 -

Safford Brown Hyundai Manassas responded

Thank you so much for this feedback and your very kind recommendation of our dealership. I am grateful to hear that Carroll was professional, friendly, attentive, and knowledgeable during your visit. If you have any questions or concerns, please do not hesitate to come see us. Respectfully, Andy Thomas - GM - andy.thomas@brownscar.com

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