Safford Brown Kia Manassas

Michelle in-service is outstanding This dealership and particularly the lady named Michelle and service helped me through a very traumatic experience. I fell caught in between corporate This dealership and particularly the lady named Michelle and service helped me through a very traumatic experience. I fell caught in between corporate and the dealership with a car whose engine failed. And while fighting with corporate to help me it was actually Michelle at the dealership that kept me most advised of what was happening and was always there to answer my questions. More

Great Customer Service Youston in the sales department is great! He really helped me find what I was looking for in a car. He was diligent and was able to lock in a great de Youston in the sales department is great! He really helped me find what I was looking for in a car. He was diligent and was able to lock in a great deal for the vehicle! Highly recommend Youstin if you're looking for a no pressure or upsells on your purchase. Will be coming back to Kia in the future to purchase more cars. Everyone at this dealership does great work and are customer service oriented! More

Bought a new Kia Forte I had a great experience at Brown's Manassas Kia on Saturday. I had gone to another dealership who started playing games with me. When I went to Bro I had a great experience at Brown's Manassas Kia on Saturday. I had gone to another dealership who started playing games with me. When I went to Brown's, I walked out a new car owner! More

Easy and straight forward new car lease experience After shopping at a variety of area car dealers, Pedro and Borwn's Kia gave me the exact deal I was looking for with no games or nonsense. After doin After shopping at a variety of area car dealers, Pedro and Borwn's Kia gave me the exact deal I was looking for with no games or nonsense. After doing a TON of research on my own, Brown's had the specific car I wanted at the price I wanted to pay. Closing the deal on a Friday evening was as easy as it gets. I didn't feel pressured or jerked around by the sales team, as is so common at other dealers. It was just a straight forward and professional transaction -- like all car buying should be. Pedro even offered to drive me to return my rental car. A+ experience. More

Great Dealership My wife and I had a great experience with Brown's Manassas Kia. Would like to Express my thanks to Youstin, Mike and Claudia. They went above and be My wife and I had a great experience with Brown's Manassas Kia. Would like to Express my thanks to Youstin, Mike and Claudia. They went above and beyond. Would gladly recommend them to anyone. More

Soul service I was half hour early but they were able to start service on my car. They also did my state inspection so I didn’t have to make another appointment! I was half hour early but they were able to start service on my car. They also did my state inspection so I didn’t have to make another appointment! More

A very satisfying purchasing experience We wanted a comfortable, reliable and economical vehicle for long distance travel. Brandon, a Brown's service representative, recommended a Kia Tellu We wanted a comfortable, reliable and economical vehicle for long distance travel. Brandon, a Brown's service representative, recommended a Kia Telluride - a 7 seat SUV that is reasonably priced and sophisticated. Pedro Delao took us on test drives of this and other vehicles and fully explained all the pros and cons of each vehicle. Joustin, another sales rep, also was very helpful. George Henderson was a pleasure working with in negotiating a price and we believe we got a very fair deal. John Stapleton fully discussed warranties and financing arrangements and documentation requirements and we were very impressed with his professionalism. The bottom line is that we got a wonderful vehicle at a fair price while dealing with reasonable professional representatives. More

John Sasso was very easy to work with Everyone at Brown's Manassas Kia was very helpful. John Sasso was our salesperson and was knowledge and friendly. He helped us pick the car that was r Everyone at Brown's Manassas Kia was very helpful. John Sasso was our salesperson and was knowledge and friendly. He helped us pick the car that was right for us. John Stapleton was able to get us a very low interest rate. John S introduced us to Michelle and Brent in the service department. Looking forward working with them. More

Excellent service as always. I always have received excellent service and the service staff is always so helpful, knowledgeable, and friendly. The waiting area is always comfortab I always have received excellent service and the service staff is always so helpful, knowledgeable, and friendly. The waiting area is always comfortable and the snacks are appreciated when you wait for your car. I work with Michelle primarily but I want to also mention Brandon who helped me today, July 17, with a new issue that arose with my vehicle. He explained in detail the issue at hand and the service that will be needed. More

Excellent all around! I purchased a 2019 Kia Forte, and I could not be more please with this dealership! All of the employees are so friendly and treat you as if you’re the I purchased a 2019 Kia Forte, and I could not be more please with this dealership! All of the employees are so friendly and treat you as if you’re their family. I highly recommend Brown’s Kia to anyone! I’m beyond satisfied with my experience. There was no pressure and everyone knows what they’re doing and are there to help you. I will be returning and referring all of my friends and family to them. Thanks again Browns! 😁😁😁 More