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Safford Brown Kia Manassas
Manassas, VA
1,419 Reviews
From our highly regarded customer service to the Buy Happy benefits you'll receive with your next vehicle purchase, our Manassas, VA Kia dealership is the perfect place to shop here in the Chantilly and Fairfax area. We go much further than just offering great deals on new KIA K5, KIA Sorento, KIA Soul and KIA Sportage models and used cars. We not only have parts and service offerings to keep your current vehicle in its best shape, but we're dedicated to community service.
Enjoy a Pressure-Free Shopping Experience as we Find the Perfect New Kia or Used Car for Your Travels Around Manassas, Chantilly, and Fairfax.
From efficient everyday cars like the new KIA K5 to family friendly SUVs like the KIA Sorento, we have plenty to choose from here in Manassas. Kia has long made affordable cars that hold onto their long-term value, and you'll love the sense of efficiency, technology and style you'll find with your next new SUV or car. Of course we also have a huge selection of used cars for customers from Woodbridge, Falls Church and Washington D.C., including several certified pre-owned Kia editions and other kinds of makes and models. You'll find our financing options are easy to understand and we'll help you find the kind of new or used car deal that makes the most sense for your budget.
See Why Customers Buy Happy Then Return to Safford Brown Kia for Auto Maintenance and Repairs
As if a new Kia or a great deal on a used car weren't enough, we extend our Buy Happy benefits to shoppers who visit from Manassas, Chantilly, or Fairfax. This means some additional perks, including some benefits with our parts and service offerings. Keeping your vehicle well-maintained and serviced is an important part of car ownership and we'll happily help you out when it comes to all kinds of repairs and regular visits.
See what we're all about here at Safford Brown Kia by coming over today and we'll go over all your options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,419 reviews
June 26, 2020
The sale was good, We leave the same day. After weeks with the car waiting to make a payment in June no Information in my lender about this sale. Like Never happen. I call the leadership after weeks t with the car waiting to make a payment in June no Information in my lender about this sale. Like Never happen. I call the leadership after weeks they told us to come back or they will take the car from Us. The place is like a hour from us. No sorry or nothing just come to fix the paper work or we pick the car. I was like at least for the trouble pay me the gasoline. He was like no. He didn’t care was his mistake. We went sing again and wait for 2 more weeks. Again no sale approve with my lender. I was surprise because was me who literally have to contact because my account was no showing with lender in my account. I ask them to make my husband the primary and me the join holder. After almost 2 months Calling to try to fix this they told us they lost our id and need another copy. I was not going to drive we send it by email. I was scare All this time I was driving a car apparently for the records was no mine yet. We have to send more paper work again. Was so dissatisfied with the process. I hate be calling to resolve the issues they only try by email. They didn’t try calling. They never said sorry. They never Try to offer anything to make me feel better. They ignore my calls for long to later one day contact. My husband to tell Them my first day to paid will be July 1. Like really all this time they never reach us by phone and only 2 emails the offer course when directly to junk mail because I don’t have them in contacts. Why they can’t call me leaving many messages with my phone number to reach me to fix this. I feel I was only me who really want to get the sale to be done. More
by YEISENITPHOTO
Verified CustomerEmployees Worked With
Yomuto a latín boy was the sale he was good. The finance person both of them no good.
June 17, 2020
1st Experience My experience was very good for my first time bringing my car to this location. I will return again for service on my Kia Sorento. My experience was very good for my first time bringing my car to this location. I will return again for service on my Kia Sorento. More
by walker
Employees Worked With
Jonathan Quintanilla
June 15, 2020
I was in the market for a 2020 Stinger GT2 AWD. My friend recommended that I check dealerrater.com to see who are the best sales consultant to work with in northern VA. I noticed Brown's Manassas KIA was the recommended that I check dealerrater.com to see who are the best sales consultant to work with in northern VA. I noticed Brown's Manassas KIA was the highest rated KIA dealer in my area. Mr. John Sasso and his team exceeded expectations. They were transparent and were able to meet the lease numbers and terms that I wanted. One of the biggest takeway was receiving a signed pricesheet from Faraz (new car sales manager). Not many dealerships are willing to put their signature on those types of documents during negotiations. This shows that Brown's Manassas values their reputation as being a trustworthy dealership as well as staying true to their word.I would recommend Brown's Manassas KIA to anyone who is looking for a new car More
by Tony
June 08, 2020
What started as a simple availability inquiry about a used vehicle turned out to be one of the best experiences I've had purchasing a car! Excellent service by knowledgeable and patient staff. 100% recom used vehicle turned out to be one of the best experiences I've had purchasing a car! Excellent service by knowledgeable and patient staff. 100% recommended! More
by JDML
June 04, 2020
I bought a new KIA in February, first new car since 2004, I am here to tell you, the best experience in a while. John Sasso is more than a great sales person he is a new friend. Treated me like family and no I am here to tell you, the best experience in a while. John Sasso is more than a great sales person he is a new friend. Treated me like family and no playing around with price. Love it More
by Mike S
May 14, 2020
Great service! Very happy with our lease and feel we got a great deal. John and Wais were a pleasure to work with, no complaints. a great deal. John and Wais were a pleasure to work with, no complaints. More
by alyssachall12
May 13, 2020
Excellent customer service with Jonathan. Previous service rep didn't note my account that I prefer synthetic oil for my car. I forgot to mention when I came in this time, but he was nice to add to my service rep didn't note my account that I prefer synthetic oil for my car. I forgot to mention when I came in this time, but he was nice to add to my account for the future. I also spoke to him on the phone when making the appointment, and he was very thorough and helpful with all my questions. More
by ANGELICA_3621
Employees Worked With
Jonathan Quintanilla
May 12, 2020
Purchasing a vehicle in the time of Covid-19 To say we were nervous to be out purchasing a car in the age of Covid-19 would be an understatement. Brown's Manassas Kia made us feel safe and prote To say we were nervous to be out purchasing a car in the age of Covid-19 would be an understatement. Brown's Manassas Kia made us feel safe and protected throughout the entire purchase. Youstin Montano was a class act to work with. More
by MARGARET.PARK
Employees Worked With
Youstin Montano, Kevin Shin, John Stapleton
May 11, 2020
Great dealership, smart and relatable representatives. Really took care of us and our needs and did everything they needed to make it work for us! Really took care of us and our needs and did everything they needed to make it work for us! More
by MLWOLFE5
May 11, 2020
Every time I have brought my Sorento in for service the staff are so professional, courteous and efficient. They treat me like I'm royalty. I have KIA dealerships closer to my home but I choose Browns of M staff are so professional, courteous and efficient. They treat me like I'm royalty. I have KIA dealerships closer to my home but I choose Browns of Manasas because of the service staff. You should treasure your staff because they're TOP NOTCH. More
by GLORD9648
