Safford Brown Kia Manassas - Service Center

Clear communication and we’re able to accommodate a lot minute time change. The wash was also top notch. minute time change. The wash was also top notch. More

Thank you for the amaing service and kindly addressing my specific concerns during the appointment. Really appreciate it. specific concerns during the appointment. Really appreciate it. More

The GM was very helpful and the service writer made me feel like part of the team. feel like part of the team. More

Friendly and professional customer service. Michele is the best! She is welcoming and a hard worker! Michele is the best! She is welcoming and a hard worker! More

Great people and value; excellent sales conditions; great service and hospitality Our sales was very knowledgeable service and hospitality Our sales was very knowledgeable More

Sam was wonderful. Gave me a great deal. Was helpful at every step of my purchase! Gave me a great deal. Was helpful at every step of my purchase! More

Initial wait time was great. I only needed a tore rotation for this service. Over the phone, I was quoted 29.95 but upon checking out, I was charged 49.95. I was told the pric I only needed a tore rotation for this service. Over the phone, I was quoted 29.95 but upon checking out, I was charged 49.95. I was told the price increased. My issue was that the service advisor did not tell me when I checked the car in for the service. Next day, I noticed the required service indicator was not reset. I called the dealership and the service advisor asked me to bring the car back in. Once there the advisor reset the indicator then told me how to do it. I felt this should have been told to me over the phone so I would not have to drive 40 minutes back to the dealership then 40 minutes back home. Not sure if I will be using this dealership for the next service. More

I had a pleasant buying experience at Safford Brown Kia. John Sasso, went above and beyond to make sure I was happy with the purchase. I felt no pressure buying from this dealership. John Sasso, went above and beyond to make sure I was happy with the purchase. I felt no pressure buying from this dealership. More

I regret not purchasing my Kia from this dealership. Despite this fact, they treat me better than the dealership I DID buy my Kia from. Everyone is super friendly and the service is quick. Despite this fact, they treat me better than the dealership I DID buy my Kia from. Everyone is super friendly and the service is quick. More

I have been using this dealership for service since purchasing my Kia there in February 2020. The service department is top notch. Michelle - a Service Manager there - is outstanding- she really knows purchasing my Kia there in February 2020. The service department is top notch. Michelle - a Service Manager there - is outstanding- she really knows what she is doing and keeps thing moving. More