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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
735 Reviews

735 Reviews of Safford Brown Kia Manassas - Service Center

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January 22, 2020

The service people were very helpful. They checked on me several times while i was waiting. Jonathan was very attentive. I usually work with Michelle. She was wonderful. Looking forward to working with More

by NANCY.105
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady that took my check was very attentive. I didn't get her name., Jonathan Quintanilla
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Jan 22, 2020 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

January 18, 2020

Tire was deflating. They were quick to analyze and fix it. Jonathan was very helpful. We called and told him about the tire deflating. We were able to drive the vehicle to the shop. They analyzed the proble More

by MaggiesMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Quintanilla
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January 18, 2020

Amazing service and efficiency, as usual. Made a day that started out bad into a good day. Because the team at Brown’s Kia was on the ball. More

by MLSVMV64
Recommend Dealer
Yes
Employees Worked With
Brent Greer, Jonathan Quintanilla
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Jan 20, 2020 -

Safford Brown Kia Manassas responded

Thank you for leaving Brown's Manassas Kia this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

January 17, 2020

He was very helpful and respectful !!! Ask me if I needed anything while I waited for my car!! He gave me a time frame when my car will be done!! He check on me durning my time i was waiting for my car!!! Jo More

by STEVE.FRANKLIN23
Recommend Dealer
Yes
Employees Worked With
Jonathan Quintanilla
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Jan 20, 2020 -

Safford Brown Kia Manassas responded

Thanks for the kudos, Steve. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All the best, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

January 17, 2020

Very pleased with my experience. Jonathan was kind and attentive and I was i and out much faster than anticipated. My Kia has 175,000 miles on it and I feel this service center is the best (after going to More

by RACHELROSE
Recommend Dealer
Yes
Employees Worked With
Jonathan Quintanilla
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Jan 20, 2020 -

Safford Brown Kia Manassas responded

Hi Rachel, and thanks for the great feedback! We're very happy that Jonathan was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

January 16, 2020

I went an for an oil change. Great service . Quick and fast service. Victor the service associate was very professional and great to work with. More

by mychylove
Recommend Dealer
Yes
Employees Worked With
Victor was great to work with , Jonathan Quintanilla
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Jan 16, 2020 -

Safford Brown Kia Manassas responded

Hi, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at Brown's Manassas Kia! Victor is a great asset and we're thankful to have him on our team. We appreciate your business! Regards, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

January 14, 2020

Anytime I come they are always helpful and take care of all my Vehicle needs I will continue to use your service and recommend you to my friends More

by MONAMITCHELL7505
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Delao, Jonathan Quintanilla
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Jan 14, 2020 -

Safford Brown Kia Manassas responded

Thank you for leaving Brown's Mnassas Kia this great review, Mona! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

January 14, 2020

Always nice and clean waiting area , my Service Tech Jonathan is great and it is very helpful and makes the service visit less stressful. Not always the case with my other Mercedes Dealership. More

by markgavinmorris
Recommend Dealer
Yes
Employees Worked With
Jonathan Quintanilla
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Jan 14, 2020 -

Safford Brown Kia Manassas responded

Thanks for your outstanding review, Mark! I'm very happy to hear that Jonathan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let our Brown's Manassas Kia team know if there's anything else we can do for you. All the best, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

January 14, 2020

Great service! I was in and out and everyone was super helpful and friendly. Bonus, car was clean when I picked it up! Brandon was at the desk when I arrived to drop off and when I picked up. Everything w More

by hartrileyville
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 14, 2020 -

Safford Brown Kia Manassas responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Brown's Manassas KIA's Service Department. Regards, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

January 13, 2020

I’ve had a great experience with this Kia dealer . They have a very neat and clean customer service area. The Service Associates, Jonathan Quintanilla, was very professional, very polite and very fri More

by ELLIHUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Quintanilla
Report | Print
Jan 14, 2020 -

Safford Brown Kia Manassas responded

Thanks for your outstanding review for Brown's Manassas Kia, Elli! I'm very happy to hear that Jonathan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

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