Safford Brown Kia Manassas - Service Center

More problems My car was at Browns Manassas Kia for a engine recall and when I received my car back my wheel alignment is out of whack, which wasn't an issue prior My car was at Browns Manassas Kia for a engine recall and when I received my car back my wheel alignment is out of whack, which wasn't an issue prior to the engine recall. Makes me wonder if some of our mechanical issues are manufactured to create business. I just don't understand how or why my car is driving worse than it was before the engine swap. Thanks Derrick Jones More

service Service at Kia is great! I had an appointment and I expected to wait, my first oil change was free, so that was a plus. Had no issues with the team! K Service at Kia is great! I had an appointment and I expected to wait, my first oil change was free, so that was a plus. Had no issues with the team! Keep up the great work! More

OVERALL EXPERIENCE Service was excellent BUT I SLIPPED COMING IN THE WALKWAY WAS VERY SLIPPERY IT WAS RAINIG I AM A LITTLE SOAR PLEASE TAKE CAUTION WHEN WEATHER IS INCLE Service was excellent BUT I SLIPPED COMING IN THE WALKWAY WAS VERY SLIPPERY IT WAS RAINIG I AM A LITTLE SOAR PLEASE TAKE CAUTION WHEN WEATHER IS INCLEMENT More

Warranty Engine Replacement I have a 2012 KIA Sorento and the engine went out. After checking, I found that KIA had warrantied the engine due to known defects and readily replac I have a 2012 KIA Sorento and the engine went out. After checking, I found that KIA had warrantied the engine due to known defects and readily replaced the engine. It took over four months to get the parts due to a backlog in Korea but once received, it was done within a week. More

Great service Great amenities, fast service and knowledgeable staff. Took my car in for a service, was greeted, paperwork was ready and before I knew it the car wa Great amenities, fast service and knowledgeable staff. Took my car in for a service, was greeted, paperwork was ready and before I knew it the car was ready. I highly recommend Brown’s Kia in Manassas for your service needs. More

Quick & Easy I came in for a basic oil change and new wiper blades, I was in and out quickly. Ability to make the appointment online was also a bonus. I came in for a basic oil change and new wiper blades, I was in and out quickly. Ability to make the appointment online was also a bonus. More

Friendly, courteous and prompt service This was my first time here just for an oil change on a service coupon. It was a pleasant experience. I had an appointment and it was not long after This was my first time here just for an oil change on a service coupon. It was a pleasant experience. I had an appointment and it was not long after I arrived that the began the work and completed it promptly even with a complimentary wash. More

Seal fix on transmission Got the job done right the first time. I was there a bit longer than expected but the customer area has anything a customer would need while waiting. Got the job done right the first time. I was there a bit longer than expected but the customer area has anything a customer would need while waiting. More

love my Kia new service dept not so much came in for oil change and state inspection, Service dept tried to get us to have work done that was not needed or necessary, Where is the older lady came in for oil change and state inspection, Service dept tried to get us to have work done that was not needed or necessary, Where is the older lady that worked there? You may think some of your customers will be gullible but if you continue on this path you will loose customers and we will not be back to your service department unless warranty work is needed.We will go to a local auto repair shot in Manassas, where they'value their customers and don.t fill the need to over sale service. More

Fantastic service Love this dealership from sales to service. Accurate time estimates, nice people and since I bought from them, free service. Absolutely recommend this Love this dealership from sales to service. Accurate time estimates, nice people and since I bought from them, free service. Absolutely recommend this dealership and the Stinger! More