Brown's Fairfax Mazda - Service Center

Done right the first time Work was professionally done right the first time. The status updates from the service advisor were welcome too. Also appreciated the shuttle to the M Work was professionally done right the first time. The status updates from the service advisor were welcome too. Also appreciated the shuttle to the Metro. More

That people like me can afford it is genuinely a miracle The waiting room has a TV that's always on, cables to charge your phone, orange juice, and they even pour the brown oil in the right container instead The waiting room has a TV that's always on, cables to charge your phone, orange juice, and they even pour the brown oil in the right container instead of the gutter. More

Very good experience The whole process was very easy and Richard was very friendly and made me feel like my vehicle and business mattered. I was happy with the repairs and The whole process was very easy and Richard was very friendly and made me feel like my vehicle and business mattered. I was happy with the repairs and Richard walked me through any repairs that would be coming up in the near future. More

Trusting advice I find a trusting person is alway hard to find Richard is a diamond in the ruff thank you for all that you do! I have two Mazda. To be truly honest I I find a trusting person is alway hard to find Richard is a diamond in the ruff thank you for all that you do! I have two Mazda. To be truly honest I can always call Richard for advice he always has a monument when sitting in the waiting area he always treats everyone with dignity. If you need something Richard is your guy. Thank you for your service More

Great service rendered Staffs warm and friendly; very professional and well trained. Ambience is cool; clients won't feel cooped up while waiting for the job to get done. Fa Staffs warm and friendly; very professional and well trained. Ambience is cool; clients won't feel cooped up while waiting for the job to get done. Fast and reliable service. Will definitely recommend! More

Very happy Warranty work and 90k service on my beloved smile generator far from home left me anxious and nervous. Richard and the service team at Brown's did an Warranty work and 90k service on my beloved smile generator far from home left me anxious and nervous. Richard and the service team at Brown's did an excellent job making sure my car is safe and ready for another fun 90k. I'm very satisfied with their work and prices. More

Mazda Service Our Mazda Service Advisor Rich Leonetti was excellent in explaining everything would be done and because it would be timely we were given a rental ca Our Mazda Service Advisor Rich Leonetti was excellent in explaining everything would be done and because it would be timely we were given a rental car. More

Browns Mazda Delivers Top Notch Service Service staff was out of this world! Was in a bind when my fuel pump gave out while visiting family in Fairfax and the service team was simply outstan Service staff was out of this world! Was in a bind when my fuel pump gave out while visiting family in Fairfax and the service team was simply outstanding! They kept me informed with the problem and when the part would arrive and best of all they extended the manufacturers warranty to cover the issue since I was only a few miles outside. More

Great Service! The work was accomplished thoroughly and as described and in the timeframe promised. The service advisor and other staff are very professional and he The work was accomplished thoroughly and as described and in the timeframe promised. The service advisor and other staff are very professional and helpful. Waiting at the dealership is a pleasure because there are plenty of refreshments, a widescreen television, the daily newspaper, and a good assortment of first class magazines. More

Amazing I was immediately, professionally and respectfully accommodated by all staff members. Every one went above and beyond the call of duty to make me comf I was immediately, professionally and respectfully accommodated by all staff members. Every one went above and beyond the call of duty to make me comfortable. I absolutely feel like like a valuable customer. Service director Gary Morin did a phenomenal job at explaining everything to me in a way that I could understand. He is incredibly knowledgeable and accommodating. He provided the absolute best experience I've ever had with a manager. Overall my service was superb. I would highly recommend this particular Mazda dealership. I cannot see myself going anywhere else. More