Brown's Fairfax Mazda - Service Center

Great service I pirchased my SUV from Browns Mazda 3 years ago. I could not have purchased from a more professional and friending dealership. My service adviser J I pirchased my SUV from Browns Mazda 3 years ago. I could not have purchased from a more professional and friending dealership. My service adviser Janette is extremely friendly and courteous (as well as all their staff I encountered recently). I am considering a new car and was thinking about trying a different brand elsewhere but I keep thinking about my experience at Browns. So, I might just stick with them! More

Fast, Friendly and Efficient! The front associate were warm and inviting, especially the young lady in the front(Jennifer, I think). She constantly checked up on me to give me an u The front associate were warm and inviting, especially the young lady in the front(Jennifer, I think). She constantly checked up on me to give me an update on my car and discuss any questions I had! There was a tall gentleman with short hair and who seemed to be a supervisor), who was very friendly and made me feel like I had been going there for years. All around a fun and lively staff!!! More

Quck and efficient service I brought my wife's car in for an alignment, tire rotation and balance. Janette was very courteous and professional. She had the work done in less t I brought my wife's car in for an alignment, tire rotation and balance. Janette was very courteous and professional. She had the work done in less than half the time that was promised. The bill was a lot less than other dealers. I would definitely recommend!! More

For the past three years I been going here I have always had the best service when I come in! Mike Holmes is a great service writer, I love how he tells you how it is and doesn't beat around he bush and tel had the best service when I come in! Mike Holmes is a great service writer, I love how he tells you how it is and doesn't beat around he bush and tells you what you need to get down. But overall I would never go to any other dealership! More

I brought my Mazda to Chantilly Mazda when it started to make noises when applying the brakes. Chantilly tried multiple times (I dropped off my car about 4 times for the same issue) to fix it and finally sa make noises when applying the brakes. Chantilly tried multiple times (I dropped off my car about 4 times for the same issue) to fix it and finally said they didn't know what was wrong, maybe try taking it somewhere else. I went to Fairfax where the technicians were able to identity the problem right away and fix it quickly. They provided me with a loaner car and the customer service was excellent. They even called the next day to check to make sure everything was ok. I was very upset with my Mazda experience in Chantilly and was starting to regret buying a Mazda. The Fairfax team changed my opinion of Mazda and I will definitely be taking it there from now on. Great experience with Fairfax Mazda! More

If it was not for Dane speaking with me on the phone and helping me with my transmisstion question I would not have come in he is now working on my SRT 300 the quility of work is fantastic. helping me with my transmisstion question I would not have come in he is now working on my SRT 300 the quility of work is fantastic. More

Service advisors at Brown Mazda of Fairfax are professionals and polite. Dane Beunier explained to me exactly what my car need to be fixed and the time frame to do the repairs was like he said. professionals and polite. Dane Beunier explained to me exactly what my car need to be fixed and the time frame to do the repairs was like he said. Good job. Keep it up! More

THE SERVICE I HAD WAS GREAT, I WILL BE BACK ON 11-16-11, THE SERVICE I HAD WAS GREAT, I WILL BE BACK ON 11-16-11, FOR SERVICE FOR A TIRE. I PURCHASED MY MAZDA PROTEGE IN 2002 AND HAVE REALL THE SERVICE I HAD WAS GREAT, I WILL BE BACK ON 11-16-11, FOR SERVICE FOR A TIRE. I PURCHASED MY MAZDA PROTEGE IN 2002 AND HAVE REALLY ENJOYED IT, I WOULD RECOMMED A MAZDA TO OTHER PEOPLE. LINDA COLLIER. More

The service that I received was exceptional! Other places had told me that a number of different items needed to be replaced on my car but as it turns out they were completely wrong. Browns brought me back a had told me that a number of different items needed to be replaced on my car but as it turns out they were completely wrong. Browns brought me back and showed me exactly what the cause of the problem was and even gave me a number options as to ways to go about fixing it. It truly pays to take your vehicle to the professionals at Browns Mazda service instead of the amatures who seem to be just guessing. More