Back

Safford Brown Nissan Sterling

Sterling, VA

4.5
344 Reviews

45155 Towlern Place

Sterling, VA

20166

Directions

Filter Reviews by Keyword

By Type

Showing 344 reviews

February 04, 2018

Excited about buying a car before AND after! I was excited about getting a new car before heading to the dealership, of course. My salesman, Will Weaver, made my car buying experience exciting ev More

by Michael Mehlberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Weaver
Feb 07, 2018 -

Safford Brown Nissan Sterling responded

Thank you for taking the time to write such kind words, Michael. Will is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or need any further assistance, please come back to visit us. Best regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

January 27, 2018

Wheel repair work Hit a major pot hole, blew the tire and wheel. The service department and mechanic took care of the problem quickly and efficiently and had me back o More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 31, 2018 -

Safford Brown Nissan Sterling responded

Thank you for leaving us this positive review, Rick! We are glad we could get your vehicle all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Kind regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

December 31, 2017

The worst dealership I ever experienced I had my car at the dealer shop for 2 weeks they were replacing my transmission with a new one I pick it up by Tuesday or Wednesday and then I really More

by Yamina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neal the director manager
Jan 31, 2018 -

Safford Brown Nissan Sterling responded

Thank you for sharing your experience. Please contact me directly so we can further discuss your concerns. Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

November 17, 2017

My go to dealership for the last 11 years. I was contacted by William Weaver while I was waiting for my Murano to be serviced. William took my wife and I on a test drive and was able to answer More

by GE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Weaver
Nov 22, 2017 -

Safford Brown Nissan Sterling responded

Thank you for trusting Brown's Dulles Nissan with your vehicle sales and service needs and I am glad to hear that your experience with William was a pleasant one! Until next time, drive safe. Kind regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

November 12, 2017

Nomi was amazing I bought my 2nd Murano last Saturday and it was the easiest car transaction i have ever had because of Nomi. He was so informative, nice, honest and h More

by Cstahl81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service is always nice and helpful too
Nov 15, 2017 -

Safford Brown Nissan Sterling responded

Thank you for your kind comments. I will be sure to let Nomi know how much of an impact he made on your experience. Feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

November 10, 2017

Vehicle Title Don't ever buy a car from them and take their financing. You'll never get a title for the car, even after you've paid it off. More

by arthur leahy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nomi Khan
Nov 15, 2017 -

Safford Brown Nissan Sterling responded

Thank you for working with us Arthur. We were able to get the situation with your title taken care of and you should be receiving it soon. Please contact me directly if you have any further questions. Best regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

November 08, 2017

William Weaver was a great sales associate My experience at Brown's Dulles Nissan was easy and smooth. William Weaver was the sales associate who helped me come to a decision, and he was very p More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Weaver
Nov 09, 2017 -

Safford Brown Nissan Sterling responded

Aaron, we’re excited to hear that William took care of you and that everything went very smoothly. Please always feel free to reach out if you need anything – be it sales or service! Kind regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

November 04, 2017

Great customer service! The salesman Ndifon Abung with the general sales manager were great. Ndifon worked with me to find the best car for me at the best deal. I would recom More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ndifon Abung
Nov 09, 2017 -

Safford Brown Nissan Sterling responded

Thank you for taking the time to write this fantastic review, Mimi. We strive to provide excellent service to all our guests and are glad to hear that Ndifon helped you find the vehicle you were looking for. If you have any further automotive needs, please contact or visit us. Regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

November 03, 2017

Will is an outstanding sales associate I went to Brown’s planning to trade in my 2009 Murano and 2016 Maxima for a new Murano. Let me say it was a great experience. Will was extremely frien More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiesha and Ehab
Nov 09, 2017 -

Safford Brown Nissan Sterling responded

Terry, thanks for the wonderful review of your recent visit to our dealership. Will and the rest of our team always strive for 100% customer satisfaction and hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you! Regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

November 03, 2017

Excellent Sales Associate William was great. I really put him through the paces, I had a specific vehicle and price in mind. He examined all of the inventory and worked with h More

by vmeighan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Nov 09, 2017 -

Safford Brown Nissan Sterling responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with William. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

...
15
...