Safford Brown Nissan Sterling
Sterling, VA
By Type
Showing 344 reviews
In my Nissan Rogue the passenger airbag was on check. Joanna offered two options: 1. Diagnostics to find out the reason for the passenger airbag light on check, cost $200, plus $1,000 for replacement of Joanna offered two options: 1. Diagnostics to find out the reason for the passenger airbag light on check, cost $200, plus $1,000 for replacement of the airbag. 2. Replacement of the airbag without any diagnostics, for $1,000. The second option was unprofessional: how could she know the real reason for the airbag in check? I have requested the diagnostics. The result was - the occupant sensor failure in the passenger seat cushion. NO REPLACEMENT OF THE AIRBAG WAS NEEDED. More
Stafford Brown is my go to Nissan service center. They are the technicians are well-versed even when you’re describing an issue they pretty much know what you’re talking about and are willing to work They are the technicians are well-versed even when you’re describing an issue they pretty much know what you’re talking about and are willing to work with you on whatever your needs are.. More
This has been my dealership since 2008. Very sad to hear it is changing to Mazda!! The service has most always been excellent. Not sure where I will go now that it is Mazda. No options clos Very sad to hear it is changing to Mazda!! The service has most always been excellent. Not sure where I will go now that it is Mazda. No options close to my home now! My trade my Nissan for a Toyota since it is close to my home! Very sad! More
Sharon is extremely dedicated, efficient and always a pleasure to work with. Sharon always goes above and beyond to make sure I'm taken care of. I truly appreciate all of her efforts! pleasure to work with. Sharon always goes above and beyond to make sure I'm taken care of. I truly appreciate all of her efforts! More
Great customer service! ! I have purchased 2 vehicles at this location and had a great experience both times! Highly recommend! ! I have purchased 2 vehicles at this location and had a great experience both times! Highly recommend! More

