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Safford Brown Nissan Sterling

Sterling, VA

4.5
344 Reviews

45155 Towlern Place

Sterling, VA

20166

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Showing 344 reviews

October 29, 2025

Person at service desk is not polite. He was ready to just hush me out when asked about the high prices Car wash was waste of time, no proper wash, no tire shine, no proper vaccum cleanin More

by MMJSK25181
Recommend Dealer
No
Nov 01, 2025 -

Safford Brown Nissan Sterling responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 28, 2025

Great experience! They really take great care of me everytime I buy a car from them More

by MATTSUPPLEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faith
Oct 28, 2025 -

Safford Brown Nissan Sterling responded

Here at Safford Brown Nissan Sterling, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 26, 2025

Easy scheduling, prompt service, appropriate service recommendations, shuttle service. Professional service adviser, did service in one visit, vehicle ready when promised. More

by rpond200
Recommend Dealer
Yes
Employees Worked With
Asbel
Oct 26, 2025 -

Safford Brown Nissan Sterling responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Nissan Sterling, we look forward to having you as a valued customer for many years to come!

October 24, 2025

Love this dealership and the staff Asbel is my service guy always there to help with any questions always gets me in even if it’s a last minute call , Sharon in sales is the best sweet caring and understa More

by Roseanna.fair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asbel
Oct 25, 2025 -

Safford Brown Nissan Sterling responded

Thanks for sharing your thoughts about your experience with Safford Brown Nissan Sterling. We appreciate your business and hope to see you again soon!

October 22, 2025

Awesome service. Very good support team My service they did very promptly . I highly recommend More

by anoopkumarpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Leonard, Carla Araya, William Weaver
Oct 22, 2025 -

Safford Brown Nissan Sterling responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Nissan Sterling.

October 22, 2025

This was the best car buying experience because my time was respected and I very much appreciated that More

by ELIZABETHderringER
Recommend Dealer
Yes
Employees Worked With
Darius and Ahmed
Oct 22, 2025 -

Safford Brown Nissan Sterling responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Nissan Sterling!

October 21, 2025

Service went well, had to get a rental car . Would be nice if you published the service prices, so it's not a surprise when you get the estimate More

by MCAULESA39
Recommend Dealer
Yes
Employees Worked With
Abdela?
Oct 21, 2025 -

Safford Brown Nissan Sterling responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Nissan Sterling.

October 21, 2025

I have bought two Nissans from Safford Brown. So I have been bringing my car for service regularly, starting in 2011. The Altima is still ine excellent condition, so I just had an inspection, e More

by SOPWITH.CAMEL300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Oct 21, 2025 -

Safford Brown Nissan Sterling responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 21, 2025

Very kind salesman and salesperson that helped explain the benefits of the car and it’s advantages. More

by JILLGREENSPAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius, Ehab Kandil
Oct 22, 2025 -

Safford Brown Nissan Sterling responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Nissan Sterling!

October 20, 2025

As usual the service team member very friendly and professional. Explain all the details and what kind the service need it. More

by HT6668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew from service dept.
Oct 20, 2025 -

Safford Brown Nissan Sterling responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!