Safford Brown Nissan Sterling

Horrible experience Me giving this dealership 1 star is being overly generous. Horrible experience. These people will sell you anything and do anything just to make a dea Me giving this dealership 1 star is being overly generous. Horrible experience. These people will sell you anything and do anything just to make a deal. 100% not worth your time or headache! More

Ledys is amazing! Ledys find the vehicle fit my needs, totally happy at Brown’s Nissan., the place is clean and everyone was very friendly and professional., highly rec Ledys find the vehicle fit my needs, totally happy at Brown’s Nissan., the place is clean and everyone was very friendly and professional., highly recommend. More

Great experience Very nice people to work with here. People were very understanding, friendly, and negotiable. Our sales rep, Mr. Bukasa worked really hard to get us a Very nice people to work with here. People were very understanding, friendly, and negotiable. Our sales rep, Mr. Bukasa worked really hard to get us a good price which I appreciated very much. Definitely would recommend coming here. More

Professional Friendly Service We were greated by Will Weaver as we approached the door. He was very friendly and quickly identified our very specific needs...he immediately began p We were greated by Will Weaver as we approached the door. He was very friendly and quickly identified our very specific needs...he immediately began problem solving as the car we wanted had just been sold.No worries Will made it happen..he found exactly the car we wanted...the Altima SR Midnight Edition in Pearl White.We began negotiations and Will was very respectful with a no pressure apptosch...he just educated us regarding the amazing extras we were going to enjoy in our new car. We would highly reccommend Browns Dulles Nissan and dont firget to as for Will Weaver. More

I needed service for my still new 2017 Altima I got from you. Mr. Daley in the service department was very helpful and explained everything. I felt the customer service was excellent and the other I got from you. Mr. Daley in the service department was very helpful and explained everything. I felt the customer service was excellent and the other guys in the department asked if I needed help as well, but was already taken care of! More

Great Cars, Great Experience and a GREAT STAFF...A++++++ From the moment I pulled into the lot I was met by a salesman, Will Weaver. Will was just a great person to deal with in terms of communication, frien From the moment I pulled into the lot I was met by a salesman, Will Weaver. Will was just a great person to deal with in terms of communication, friendliness and knowledge. Truthfully, it was one of the most pleasant experiences I've ever had when buying a car. After making the purchase I was handed off to Henry Proano for the completion of the paperwork. Henry, was just as pleasant to deal with. Browns Dulles Nissan is very fortunate to have both Will and Henry More

Worst experience for service they just want to sell vehicle I took my lease vehicle back and was going to purchase that same vehicle and the reason why i was going to do that because i had gone over my leased m I took my lease vehicle back and was going to purchase that same vehicle and the reason why i was going to do that because i had gone over my leased mileage. Sales person agreed up to the price for another car i had in mind however i was hesitant for the price i would have to pay for over mileage at that time i was told by the representative who apparently was a manager that there will be nothing to worry about for lease vehile you will only need to pay around $300 which is left to pay for lease. As soon as we buy new vehicle everything else is waived. So i bought this new vehicle about a month later i get a bill for $2600 from nissan for mileage overage. I called the same rep and asked him what is it. He mentioned that they are not Nissan and the bill is from Nissan. I was assuming when he presented the bill for $300 for vehicle i was leasing he knew what ge was doing or if i would be getting another bill or something. He completely deniehd and said there’s nothing he can do without even trying to seek help for me also argued with me over the phone. I financed through them and despite having excellent credit they gave me 6.89% rate so I refinanced my vehicle from credit union. Now i wanted my refund for gap coverage. I had provided everything about two weeks ago and i was promised that i will get refund in two weeks. I didn’t receive anything so i went to the dealership today i was told another two weeks. Never ever go there to purchase or lease. Every single commitment is just a lie to get the sale of a car. For this dealership customers are just number of sales they can do. No such thing as customer service. I will never ever recommend this dealership to my family and friends. More

Andrew is the only reason we bought out the lease of the Murano and the only reason we continue servicing the vehicle with Browns. I can't say enough about is the only reason we bought out the lease of the Murano and the only reason we continue servicing the vehicle with Browns. I can't say enough about him other than STELLAR!! His customer service; his professionalism; his personal demeaner--all are attributes of not only good customer service but also great leadership. Where Andrew goes--we go! More

Make It Easy on Yourself If you would like a new Nissan but are like me and hate the process and the dealing etc, then make it easy on yourself - ask for William Weaver. H If you would like a new Nissan but are like me and hate the process and the dealing etc, then make it easy on yourself - ask for William Weaver. He will explain things to you, shoot straight with you, and help make your experience a good one. He has been selling cars for a long time so he knows his stuff and yet also knows how folks feel. That really helped relax me. Plus, he does not come on with high pressure. So, again, ask for William Weaver if you are even considering a Nissan. P.S. William was mentoring Alex when I was there. Alex was also very attentive and nice and since he is learning from the best, I am sure he will soon be another one to ask for by name. More