Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Safford CDJR Sterling

Sterling, VA

Overview
Employees
Reviews
Vehicles
4.5
192 Reviews
he team at Safford Brown CDJR of Sterling would like to welcome you to our dealership in Sterling, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram, Wagoneer vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Sterling, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram, Wagoneer service departments as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Sterling count on the high-quality vehicles and services found at Safford Brown CDJR of Sterling, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

21900 Auto World Cir

Sterling, VA

20166

Directions

By Type

Showing 192 reviews

November 11, 2025

Came in for routine oil change and tire rotation and had my front brakes looked at. More

by MP23
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Nov 11, 2025 -

Safford CDJR Sterling responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 10, 2025

Exceptional experience. Excellent work performance. Very friendly people. Super customer service. Work to satisfy your needs. More

by tbonilla1we
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2025 -

Safford CDJR Sterling responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown CDJR Sterling.

November 10, 2025

Both Jonathon and Sri from the sales department could not have been nicer. I highly recommend them for future transactions. More

by jm1783bishop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon, Sri
Report | Print
Nov 10, 2025 -

Safford CDJR Sterling responded

Thank you so much for choosing Safford Brown CDJR Sterling! Please let us know if we can be of any more assistance.

November 10, 2025

Overall, a positive experience but what was supposed to take 45 minutes, took 2 hours to complete. More

by dlinton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2025 -

Safford CDJR Sterling responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 09, 2025

Staff are great, highly recommend the service here. I will come back again for future service More

by rlee45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2025 -

Safford CDJR Sterling responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Safford Brown Chrysler Dodge Jeep RAM Sterling. We appreciate your recommendation and look forward to assisting you with your future service needs. Safe travels until we see you again! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

November 09, 2025

The prompt correspondence for scheduling and updates was very professional.. I was impressed with the service video. More

by scott.rabin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2025 -

Safford CDJR Sterling responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown CDJR Sterling!

November 09, 2025

I was overcharged and can't get anyone to respond. I guess I'll have to call the service manager since the texts do no good. Won't be back! More

by kewootten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bijan Hosseini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2025 -

Safford CDJR Sterling responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Nov 12, 2025 -

Safford CDJR Sterling responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 08, 2025

The service provided to repair my damaged tire was superb. Excellent customer service in a timely manner. More

by akunkle6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro
Report | Print
Nov 08, 2025 -

Safford CDJR Sterling responded

Thank you for choosing Safford Brown CDJR Sterling. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 08, 2025

My experience at Saffford Brown CDJR was great. From the first call through driving away with my new Durango was seamless. From my salesman Jack to the Sales Manager Ed and the Finance Manager Emil More

by griffinbarryo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
Nov 08, 2025 -

Safford CDJR Sterling responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Nov 08, 2025 -

Safford CDJR Sterling responded

Thank you for your wonderful review, Griffin! We're thrilled to hear that your experience at Safford Brown Chrysler Dodge Jeep RAM Sterling was seamless, and that Jack, Ed, and Emily were able to make your car-buying journey enjoyable. Enjoy your new Durango, and we look forward to seeing you again soon! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

November 07, 2025

On time and kept me informed while car was being serviced Perfect service Quality work More

by STEVETEEL2
Recommend Dealer
Yes
Employees Worked With
Do not remember
Report | Print
Nov 07, 2025 -

Safford CDJR Sterling responded

Thank you for your fantastic review, Steve! We're happy to hear that you received perfect service and that our team kept you informed during your vehicle's service. At Safford Brown Chrysler Dodge Jeep RAM Sterling, our team strives for quality work and appreciates your recognition. We look forward to seeing you again! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

1
...
9
10
11
...
20