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Safford CDJR Sterling

Sterling, VA

4.5
192 Reviews
he team at Safford Brown CDJR of Sterling would like to welcome you to our dealership in Sterling, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram, Wagoneer vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Sterling, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram, Wagoneer service departments as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Sterling count on the high-quality vehicles and services found at Safford Brown CDJR of Sterling, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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21900 Auto World Cir

Sterling, VA

20166

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Showing 192 reviews

November 06, 2025

The dealership is reliable and does good work The dealership is reliable and does good work. I will definitely use the dealership again More

by jboden2002
Recommend Dealer
Yes
Employees Worked With
Adeel
Nov 06, 2025 -

Safford CDJR Sterling responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown CDJR Sterling.

November 04, 2025

Quick and efficient Not much else to say for oil change and brake fluid service More

by djglass72
Recommend Dealer
Yes
Employees Worked With
Aleja
Nov 05, 2025 -

Safford CDJR Sterling responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 04, 2025

They listen, made the best suggestion for us and it was NOT the top of the line, they showed everything we wanted to see, but still thought the best fit was a Grand Cherokee L Limiited, not the Summit we c More

by Jeffrey.snellbaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily. Helal
Nov 04, 2025 -

Safford CDJR Sterling responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 03, 2025

Explained the issue clearly. Made arrangements for a loaner. Car was ready when promised. Friendly More

by howorth3
Recommend Dealer
Yes
Nov 04, 2025 -

Safford CDJR Sterling responded

Thank you for your wonderful review! We're glad to hear that your experience at Safford Brown Chrysler Dodge Jeep RAM Sterling was positive and that we could assist you with your car issue efficiently. It's great to know you appreciated our friendly service and that your car was ready as promised. We look forward to seeing you again next time! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

November 03, 2025

Everyone with Safford was extremely friendly, courteous, and extremely responsive. I was not planning on purchasing a car any time soon, but Bambi had other plans when my car was totaled after hitting a dee More

by mohlerkm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McCutchan, Ali
Nov 03, 2025 -

Safford CDJR Sterling responded

Thank you so much for choosing Safford Brown CDJR Sterling! Please let us know if we can be of any more assistance.

November 03, 2025

Very pleased with the process. They kept me updated on the claim process. And once it approved, the service time was very fast. More

by Yunus
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kristopher Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Safford CDJR Sterling responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Nov 03, 2025 -

Safford CDJR Sterling responded

Thank you for your kind words, Yunus! We're thrilled to hear that you were very pleased with the process and that our team kept you updated throughout the claim process. At Safford Brown Chrysler Dodge Jeep RAM Sterling, we strive to provide prompt and efficient service. We look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

November 01, 2025

Was very pleased with the process. Jack was a pleasure to work with and was immediately able to find the truck I was looking for. He even helped me out with dropping off my rental. I c More

by VTGuy08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Mccutchan,Emily Eggleston,Clint Kliegel
Nov 01, 2025 -

Safford CDJR Sterling responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 01, 2025

Excellent service. Conducted a thorough review of the car and fixed the problem. Very courtious More

by sinclair31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

Safford CDJR Sterling responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 01, 2025

Everything was great! Very professional. Alex kept me updated! I am very happy with my service experience! More

by wes.beverly
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 01, 2025 -

Safford CDJR Sterling responded

Thank you for your wonderful review, Beverly! We’re happy to hear that you had a great experience at Safford Brown Chrysler Dodge Jeep RAM Sterling. It's fantastic to know that Alex kept you updated and provided professional service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

November 01, 2025

Chaotic check in, long line, and I was asked 3 times by 2 people, what I was there for. They always forget to plug in the connector inside the car once they have finished and this time they did not address a More

by lpmuller1
Recommend Dealer
No
Employees Worked With
Kristopher Vigil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Safford CDJR Sterling responded

Thank you for your feedback. We appreciate you taking the time to share your experience at Safford Brown Chrysler Dodge Jeep RAM Sterling. We understand that your check-in process was chaotic, and our team recognizes the importance of clear communication and efficient service. It's great to hear that Chris made a positive impression during your first visit, and we are committed to maintaining high standards with our team. Your concerns will be shared with our management to ensure we improve our service moving forward. If you have further questions or feedback, please feel free to reach out to us. We hope to provide you with a better experience next time. Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

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