Safford CDJR Sterling
Sterling, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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They listen, made the best suggestion for us and it was NOT the top of the line, they showed everything we wanted to see, but still thought the best fit was a Grand Cherokee L Limiited, not the Summit we c NOT the top of the line, they showed everything we wanted to see, but still thought the best fit was a Grand Cherokee L Limiited, not the Summit we came to see. Helal the salesman and his Manager were incredible! More
Everyone with Safford was extremely friendly, courteous, and extremely responsive. I was not planning on purchasing a car any time soon, but Bambi had other plans when my car was totaled after hitting a dee and extremely responsive. I was not planning on purchasing a car any time soon, but Bambi had other plans when my car was totaled after hitting a deer. The staff at Safford were very patient with all my questions and concerns and talked me through everything while setting me up with the best possible options for my scenario. Jack and Ali were great to work with - I highly recommend Safford in Sterling! More
Very pleased with the process. They kept me updated on the claim process. And once it approved, the service time was very fast. They kept me updated on the claim process. And once it approved, the service time was very fast. More
Was very pleased with the process. Jack was a pleasure to work with and was immediately able to find the truck I was looking for. He even helped me out with dropping off my rental. I c Jack was a pleasure to work with and was immediately able to find the truck I was looking for. He even helped me out with dropping off my rental. I cannot recommend this dealership enough as this is the second truck I have purchased from them. Emily in the finance office was also fantastic! She was thoughtful in guiding me through the process and making sure that I got the services specific to my needs. More
Excellent service. Conducted a thorough review of the car and fixed the problem. Very courtious Conducted a thorough review of the car and fixed the problem. Very courtious More
Chaotic check in, long line, and I was asked 3 times by 2 people, what I was there for. They always forget to plug in the connector inside the car once they have finished and this time they did not address a people, what I was there for. They always forget to plug in the connector inside the car once they have finished and this time they did not address a request I made the first time so they had to take my car back in after they presented me with my key and I paid my bill. When I first came to this location Chris was my advisor and he was OUTSTANDING! Very knowledgeable and explained everything. The new staff members do not seem know very much about the service. All question where funnelling to 1 person. More



