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Safford CDJR Sterling

Sterling, VA

Overview
Employees
Reviews
Vehicles
4.5
192 Reviews
he team at Safford Brown CDJR of Sterling would like to welcome you to our dealership in Sterling, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram, Wagoneer vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Sterling, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram, Wagoneer service departments as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Sterling count on the high-quality vehicles and services found at Safford Brown CDJR of Sterling, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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21900 Auto World Cir

Sterling, VA

20166

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Showing 192 reviews

October 19, 2025

Very clean and close proximity to my house. Minimal wait time and was surprised they washed my jeep More

by crabdance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Oct 19, 2025 -

Safford CDJR Sterling responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown CDJR Sterling. We look forward to having you as one of our valued customers for many more years to come!

October 19, 2025

Adeel and Randy are very professional and helpful customer service assistance.. they kept me informed about the issues. Thank you very much. . More

by NN_KIMBERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2025 -

Safford CDJR Sterling responded

Thank you for your wonderful review! We're thrilled to hear that Adeel and Randy provided you with professional and helpful service at Safford Brown Chrysler Dodge Jeep RAM Sterling. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

October 17, 2025

The service and the employees are good and friendly but it’d be better if the service is a little faster. We have our Honda Pilot service at Honda of Chantilly and their service is really fast and awesome. More

by hdbaby03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Vigil
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

Safford CDJR Sterling responded

Thanks for sharing your thoughts about your experience with Safford Brown CDJR Sterling. We appreciate your business and hope to see you again soon!

October 17, 2025

Very flexible; let me do a lot of the negotiations from home, which made it much easier with my new born son. More

by raqui22ab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
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Oct 17, 2025 -

Safford CDJR Sterling responded

Here at Safford Brown CDJR Sterling, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 17, 2025

The level of service from Alejandro was 10 out of 10. He was kind, knowledgeable, and patient throughout the entire process. More

by aa.lichelle
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Oct 17, 2025 -

Safford CDJR Sterling responded

Thank you for your wonderful review! We’re thrilled to hear that Alejandro provided you with exceptional service at Safford Brown Chrysler Dodge Jeep RAM Sterling. Your kind words about his kindness, knowledge, and patience truly highlight our dedication to customer satisfaction. We look forward to welcoming you back next time! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

October 17, 2025

When our Jeep battery was dead at the airport (8 months old ond only off for 3 weeks!), they towed us to their service center and gave us a loaner for a day while they replaced the battery/ies. And they to More

by M&MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

Safford CDJR Sterling responded

Thank you for your review! We're glad to hear that we could assist you when your Jeep battery had issues and that our team at Safford Brown Chrysler Dodge Jeep RAM Sterling provided you with a loaner and clear communication throughout the process. If you have any concerns in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

October 16, 2025

Rany is friendly, knowledgeable, and attentive! He worked with us to get the best solution for our rear brakes! More

by reanderson4
Recommend Dealer
Yes
Employees Worked With
Rany
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Oct 17, 2025 -

Safford CDJR Sterling responded

Thank you for your kind words, and for recognizing Rany's efforts! I'm thrilled to hear that you had a great experience with us at Safford Brown Chrysler Dodge Jeep RAM Sterling. Our team is dedicated to providing the best solutions for our customers, and we're glad Rany could assist you with your rear brakes. We look forward to seeing you again! Sincerely, Kenny Smith General Manager Safford Brown CDJR Sterling ksmith@saffordbrown.com

October 16, 2025

Dylan and the technician were both great! Walked me through what was done and add some recommendations on how to extend battery life on my vehicle. Thank you! More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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Oct 16, 2025 -

Safford CDJR Sterling responded

Thank you for your feedback, Jan! We're glad to hear that Dylan and our technician provided you with great service and helpful recommendations for extending your vehicle's battery life. We look forward to seeing you again at Safford Brown Chrysler Dodge Jeep RAM Sterling. Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

October 16, 2025

Friendly and very clean environment. Customer service was friendly and helpful. Will recommend for sure. More

by JACKIE9948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan
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Oct 16, 2025 -

Safford CDJR Sterling responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 15, 2025

Fast, detailed, and attentive. The service exceeded my expectations and will bring me back again. More

by jfarmanva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rany
Report | Print
Oct 15, 2025 -

Safford CDJR Sterling responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown CDJR Sterling.

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