Back

Safford CDJR Sterling

Sterling, VA

4.5
192 Reviews
he team at Safford Brown CDJR of Sterling would like to welcome you to our dealership in Sterling, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram, Wagoneer vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Sterling, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram, Wagoneer service departments as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Sterling count on the high-quality vehicles and services found at Safford Brown CDJR of Sterling, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

21900 Auto World Cir

Sterling, VA

20166

Directions

By Type

Showing 192 reviews

October 09, 2025

Worked with Alex to have recall service done to my Wagoneer along with a few questions regarding a few other issues. Alex was very helpful and knowledgable in answering my questions and concerns. More

by Mhitti21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Oct 09, 2025 -

Safford CDJR Sterling responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown CDJR Sterling.

October 09, 2025

They found the vehicle is was searching for and delivered as promised on agreed price More

by Jw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nagwan Osman
Oct 09, 2025 -

Safford CDJR Sterling responded

Thanks for sharing about your experience with Safford Brown CDJR Sterling. We appreciate your business and hope to see you again soon!

October 07, 2025

I just leased a new Jeep Rubicon and worked with Aidan throughout the process — easily an incredible car-leasing experience. From the first conversation, Aidan was straightforward, patient, and actually l More

by gilweinbaum7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan, Emily, Clint
Oct 07, 2025 -

Safford CDJR Sterling responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 06, 2025

Very good. I called to make an appointment and was able to get a date of my choice. Drop off was easy, as was pick up and paying. More

by belardo.david
Recommend Dealer
Yes
Employees Worked With
Rant
Oct 06, 2025 -

Safford CDJR Sterling responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 06, 2025

Everyone from the salesperson to the finance person to the manager were professional and knowledgeable. Most importantly, I felt supported, but not pressured. More

by KGPLOFCHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Eggleston
Oct 06, 2025 -

Safford CDJR Sterling responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 04, 2025

They didn’t really do everything I asked… I went in with a squealing noise and I left with a squealing noise after paying for two new belts. They’re fix for an exhaust item included about $600 worth of labo More

by swm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristopher Vigil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Safford CDJR Sterling responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Safford Brown Chrysler Dodge Jeep RAM Sterling. Our team understands your concerns regarding the squealing noise and the status of your warranty and recall items. While we're glad to hear that you found our staff professional and communicative, we strive to ensure that all services are completed to your satisfaction. Please feel free to reach out to us directly so we can discuss these issues further. Your feedback is valuable to us, and we hope to improve your experience in the future. Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

October 04, 2025

Missleading and 5 hr financial process with our excellent FICO, eye gazing technique embarrassing, excellent for the lovely Aidan salesperson More

by carmelask
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aidan Johnson
Oct 07, 2025 -

Safford CDJR Sterling responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Safford Brown Chrysler Dodge Jeep RAM Sterling. Our team understands your concerns regarding the squealing noise and the status of your warranty and recall items. While we're glad to hear that you found our staff professional and communicative, we strive to ensure that all services are completed to your satisfaction. Please feel free to reach out to us directly so we can discuss these issues further. Your feedback is valuable to us, and we hope to improve your experience in the future. Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

October 02, 2025

Easy to work with and very helpful with this minor situation with my new jeep More

by jromero012999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rany, and the service manager
Oct 02, 2025 -

Safford CDJR Sterling responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown CDJR Sterling, we look forward to having you as a valued customer for many years to come!

October 01, 2025

2.5 Hours for basic maintenance is ridiculously slow. Check-in had a long line and only 1 service advisor as well. More

by HUTCHISON.MATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Vigil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Safford CDJR Sterling responded

Thanks, Matt, for sharing your thoughts about your experience with Safford Brown CDJR Sterling. We appreciate your business and hope to see you again soon!

September 29, 2025

My preferred dealership to service my car. My service advisor Alex was very helpful and professional. More

by louokuon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro
Sep 30, 2025 -

Safford CDJR Sterling responded

Thank you for your kind words, Lou! We’re thrilled to hear that Safford Brown Chrysler Dodge Jeep RAM Sterling is your preferred dealership and that Alex provided you with helpful and professional service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

...
17
...