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Safford CDJR Sterling

Sterling, VA

Overview
Employees
Reviews
Vehicles
4.5
192 Reviews
he team at Safford Brown CDJR of Sterling would like to welcome you to our dealership in Sterling, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram, Wagoneer vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Sterling, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram, Wagoneer service departments as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Sterling count on the high-quality vehicles and services found at Safford Brown CDJR of Sterling, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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21900 Auto World Cir

Sterling, VA

20166

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Showing 192 reviews

December 03, 2025

Quick and a job well done for a good price. Thanks for all the help! More

by mchasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Safford CDJR Sterling responded

Thank you for your kind words! We're thrilled to hear that you had a quick and satisfying experience at Safford Brown Chrysler Dodge Jeep RAM Sterling. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

December 03, 2025

Fast and excellent service. I waited for the service and I was out of there in just over an hour. More

by phil86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Safford CDJR Sterling responded

Thank you for your fantastic review, Phil! We're thrilled to hear that you received fast and excellent service at Safford Brown Chrysler Dodge Jeep RAM Sterling. It's great to know that your wait time was just over an hour. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

December 02, 2025

We had a very good experience at the dealership. We left happy with our purchase. More

by BLGODWIN60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bijan Hosseini
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2025 -

Safford CDJR Sterling responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2025

Fantastic service. They went above and beyond in diagnosing and solving my issues. I would recommend More

by charles75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2025 -

Safford CDJR Sterling responded

Thank you for your wonderful feedback, Charles! We’re thrilled to hear that you received fantastic service at Safford Brown Chrysler Dodge Jeep RAM Sterling and that our team was able to assist you effectively. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

December 01, 2025

Truly a confident group of men working in the service department. I know they will instantly solve any issues I have, and if they can't they find someone who can. This dealer has been refreshing compar More

by Samantha Elkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2025 -

Safford CDJR Sterling responded

Thank you for your wonderful review, Samantha! We at Safford Brown Chrysler Dodge Jeep RAM Sterling are thrilled to hear you had a positive experience with our service department. It's great to know that our team was able to provide you with the confidence and support you needed. We appreciate your kind words and look forward to assisting you with any future needs. Please come back and see us again soon! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

December 01, 2025

Appointment at 0800 for oil change, inspection, and recall repair (manifold). Only , but BIG issue is the 2.5 hours of wait to find out that inspection was not a pass, manifold not in stock and oils ch More

by FIGUEROA1001
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Dec 01, 2025 -

Safford CDJR Sterling responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 30, 2025

Excellent costumer service and the advisor was so helpful to me, He always was trying to help me with all my questions about my car More

by omassana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Villanueva
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Nov 30, 2025 -

Safford CDJR Sterling responded

Thanks for sharing your thoughts about your experience with Safford Brown CDJR Sterling. We appreciate your business and hope to see you again soon!

November 30, 2025

I like the service department . They are nice and customer friendly. Great with my car. More

by JEANENEMADRIGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2025 -

Safford CDJR Sterling responded

Thank you for your kind words, Jeanene! We're thrilled to hear that you had a positive experience with our service department at Safford Brown Chrysler Dodge Jeep RAM Sterling. Our team takes pride in providing friendly and effective service, and we're glad to know they were able to assist you with your car. We look forward to seeing you again soon! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

November 29, 2025

160$ for an oil change and I can’t even get air in my tires. Scheduled an oil change with this place before my holiday trip soon as I hit the road tire sensors come on for 28 psi in 2 tires. What the hec More

by scarecrowvw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bijan Hosseini
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2025 -

Safford CDJR Sterling responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Dec 03, 2025 -

Safford CDJR Sterling responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 28, 2025

Rany is a stand out service manager. His personal care, professionalism, patience, and going the extra mile (literally) for a part pickup would make me recommend this business to friends More

by jon.tidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rany
Report | Print
Nov 28, 2025 -

Safford CDJR Sterling responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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